- Dec 22, 2013
- 27
- 0
- 10,530
I was having some trouble earlier today with my Windows 8.1 64-bit, Non-touch screen laptop, it was not loading anything, when I tried to copy or delete a file, the progress bar would linger at 0% and when I clicked on the x to cancel it, it stayed there, saying 'Cancelling 0%' and it never went further. Even Norton Security and AVG, when I tried to scan the computer, they both were stuck and the progress bar stayed as it was. I restarted the computer and it still happened.
Then when I turned off the computer and turned it back on, it said it was installing updates and after about 13% a light blue screen appeared saying that the PC crashed and that they were collecting some info and that it would restart automatically. When that was done, it said 'Windows was unable to finish installing updates' or something like that and in the next line 'Undoing updates' I think, I can't seem to remember exactly what it said. It then said 'Installing updates' again and abruptly, the screen went black for about 5 seconds and came back on and it said 'Windows was unable to finish installing updates' 'Undoing updates', as I said above, I can't remember exactly what it said. Then it installed updates and undid updates again.
It installed and undid updates several times for about half an hour to an hour or so. I didn't touch it while that was happening, I did other stuff on my other laptop. I came back to my laptop a couple times and waited and saw that happening. The last time I checked it, it actually started up windows after either updating or undoing. I was relieved because I did not want to turn it off and ruin something while it was updating or undoing.
But there was one small difference with my laptop, that is, when I tried to get my charm bar by shifting my mouse to the bottom right or top right corner of the screen or using a synaptics(driver) mousepad shortcut by swiping to the left from the rightmost part of the mousepad. Neither did the UI work when I clicked on 'Windows 8 Menu' in my start menu(I have a software called Start8 that, and on the top of the menu you can click on 'Windows 8 Menu' to get to the UI start menu) or even when I Ctrl-clicked the Start button(Start8 feature).
I even disabled Start8 and the start button was completely stagnant, just there, nothing happened when I hovered over the start button and nothing happened when I clicked on it, except for the 5 second loading gif on the mouse. When I clicked on the internet icon on the bottom right of the taskbar, nothing happened except for the loading mouse. And the last thing was the App store icon on my taskbar which, when I clicked on, an error message window popped up, at the top(the title of the window) explorer.exe and the message said : 'Class not registered' with the little red error X http://outlookrepairhelp.com/wp-content/uploads/2011/10/error_button1-300x300.png and the OK button on the bottom right. I am not sure what is going on with windows but I think it has to do with the update and the whole windows 8 modern UI, because it seems that everything from the modern UI is not working.
Edit: I noticed something strange, when I arrive at the dark blue login screen after starting up or awakening it from sleep or hibernation, and I click on the internet icon on the bottom left of the screen, the menu on the right of the screen appears like it does with the charms bar and says 'Networks' like normal. So that might mean, the UI is still there or something of the sort.
And also, when I disabled the Start8 software for the menu completely and started up the laptop, it goes straight to the desktop instead of going to the Start UI. With Start8, it skips the menu, as a feature, but it's off so that might also mean that the UI is disabled or deleted. It's weird. Could it just be that Microsoft is listening to us and taking the whole 'modern UI' thing out of non-touch screen computers??
Please help or give a response as soon as possible because I can't get internet on the laptop and I need internet : P
Thank you all in advanced for your time and help.
Regards,
Tomas
Then when I turned off the computer and turned it back on, it said it was installing updates and after about 13% a light blue screen appeared saying that the PC crashed and that they were collecting some info and that it would restart automatically. When that was done, it said 'Windows was unable to finish installing updates' or something like that and in the next line 'Undoing updates' I think, I can't seem to remember exactly what it said. It then said 'Installing updates' again and abruptly, the screen went black for about 5 seconds and came back on and it said 'Windows was unable to finish installing updates' 'Undoing updates', as I said above, I can't remember exactly what it said. Then it installed updates and undid updates again.
It installed and undid updates several times for about half an hour to an hour or so. I didn't touch it while that was happening, I did other stuff on my other laptop. I came back to my laptop a couple times and waited and saw that happening. The last time I checked it, it actually started up windows after either updating or undoing. I was relieved because I did not want to turn it off and ruin something while it was updating or undoing.
But there was one small difference with my laptop, that is, when I tried to get my charm bar by shifting my mouse to the bottom right or top right corner of the screen or using a synaptics(driver) mousepad shortcut by swiping to the left from the rightmost part of the mousepad. Neither did the UI work when I clicked on 'Windows 8 Menu' in my start menu(I have a software called Start8 that, and on the top of the menu you can click on 'Windows 8 Menu' to get to the UI start menu) or even when I Ctrl-clicked the Start button(Start8 feature).
I even disabled Start8 and the start button was completely stagnant, just there, nothing happened when I hovered over the start button and nothing happened when I clicked on it, except for the 5 second loading gif on the mouse. When I clicked on the internet icon on the bottom right of the taskbar, nothing happened except for the loading mouse. And the last thing was the App store icon on my taskbar which, when I clicked on, an error message window popped up, at the top(the title of the window) explorer.exe and the message said : 'Class not registered' with the little red error X http://outlookrepairhelp.com/wp-content/uploads/2011/10/error_button1-300x300.png and the OK button on the bottom right. I am not sure what is going on with windows but I think it has to do with the update and the whole windows 8 modern UI, because it seems that everything from the modern UI is not working.
Edit: I noticed something strange, when I arrive at the dark blue login screen after starting up or awakening it from sleep or hibernation, and I click on the internet icon on the bottom left of the screen, the menu on the right of the screen appears like it does with the charms bar and says 'Networks' like normal. So that might mean, the UI is still there or something of the sort.
And also, when I disabled the Start8 software for the menu completely and started up the laptop, it goes straight to the desktop instead of going to the Start UI. With Start8, it skips the menu, as a feature, but it's off so that might also mean that the UI is disabled or deleted. It's weird. Could it just be that Microsoft is listening to us and taking the whole 'modern UI' thing out of non-touch screen computers??
Please help or give a response as soon as possible because I can't get internet on the laptop and I need internet : P
Thank you all in advanced for your time and help.
Regards,
Tomas
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