thundervore :
Maybe it was when they started letting third party merchants in, or when they reduced free 3 day shipping on many things or when prices were no longer "low".
They let you filter by seller, with a special option at the top for restricting to Newegg. How is this any worse than Amazon, who also has 3rd party sellers and lets you filter on them?
I still get many things I order within 48 hours. Probably within the last year, I got something in < 24 hours, after only ground shipping. So, they're still fast and often free. Just not dependably either... but I remember reading complaints over the years by people who claim to have paid for overnight shipping and expedited their order, only to sit and wait for half a week. So, I'm not sure this is any different.
As for low prices, they still typically have good prices, and often the best. Just use a price search engine like pcpartpicker to check. I now use them before all major PC part purchases, and it's saved me money a few times by sending me places like NCIX.
Unless you're a highly cost-insensitive individual, I don't see why you wouldn't at least check before buying on Amazon, whom I find costs the same or more than Newegg, more often than not.
All of that being said, it does slightly worry me that they're Chinese owned. I didn't know that. I have no specific concern, but I'd imagine there's some strategy behind it - like to introduce new Chinese computer & electronics brands directly into the market and @ lower cost than if they had to go through 3rd party channels.