Speakers not working

[VGM8Richard]

Hi so I have a dumb issue that probably isn't that hard but the fixes I've tried didn't work.
I used my headphones and when I unplugged them no sound came out of my speakers anymore.
I tried rebooting, plugging headphones back in and out a couple of times, reinstalled audio drivers, checked regedit etc. It shows that sound is working but no sound is coming out. It does not appear to be a hardware problem.

https://gyazo.com/beaaa3922a52917096055d9d95d9f014

 

[Blas]

If you installed the motherboard drivers, one of them should be for the Realtek Audio. In the notification area of your taskbar (near the clock) there should be an orange icon in the shape of a loudspeaker, that's the Realtek Audio control panel. Open it, and in the "Speakers" tab you should be able to select either front or back audio output. I assume you plugged your headphones on the front panel audio, whereas the speakers are plugged in the back panel. Hope this helps!

 

[VGM8Richard]

If you installed the motherboard drivers, one of them should be for the Realtek Audio. In the notification area of your taskbar (near the clock) there should be an orange icon in the shape of a loudspeaker, that's the Realtek Audio control panel. Open it, and in the "Speakers" tab you should be able to select either front or back audio output. I assume you plugged your headphones on the front panel audio, whereas the speakers are plugged in the back panel. Hope this helps!

Hi, I do not seem to have this icon on my task bar, nor do I find anything when I search for Realtek clicking on the windows icon (w10), I do have the s340 elite case and have headphones in the front, speakers in the back using logitechs. I reinstalled realtek drivers 5 minutes ago using their official website and before that I did it myself using device manager. It does not seem to be a driver issue? Maybe I simply have my settings wrong but I honestly cannot tell.

 

[Blas]

It's not a drivers problem, it's a software options' problems. You need the Realtek sound manager to select the backpanel output. You can access this Realtek software in two ways, either from...
- the old Windows Control Panel: press the WIN key on your keyboard, type "Control" (without the quotes), then select "Hardware and Sound". You should have a list of hardware and sound related icons and options, and at the end the "Realtek sound manager"
- Reinstalling the Realtek software (not just the drivers, you need the software too). For this, go to your mobo's support page, find the Sound driver, reinstall.
Once in the realtek software, on the "loudpeakers" tab, you will be able in the right handside of the screen to select whether you want to use the front or back output. Hope it helps...

 

[VGM8Richard]

It's not a drivers problem, it's a software options' problems. You need the Realtek sound manager to select the backpanel output. You can access this Realtek software in two ways, either from...
- the old Windows Control Panel: press the WIN key on your keyboard, type "Control" (without the quotes), then select "Hardware and Sound". You should have a list of hardware and sound related icons and options, and at the end the "Realtek sound manager"
- Reinstalling the Realtek software (not just the drivers, you need the software too). For this, go to your mobo's support page, find the Sound driver, reinstall.
Once in the realtek software, on the "loudpeakers" tab, you will be able in the right handside of the screen to select whether you want to use the front or back output. Hope it helps...

Your first way through hardware and sound encounters a problem for me, there is no realtek there, instead it's NVIDIA followed by Japanese words. It's my nvidia control panel. I will try the mobo driver thing though.

 

[VGM8Richard]

It's not a drivers problem, it's a software options' problems. You need the Realtek sound manager to select the backpanel output. You can access this Realtek software in two ways, either from...
- the old Windows Control Panel: press the WIN key on your keyboard, type "Control" (without the quotes), then select "Hardware and Sound". You should have a list of hardware and sound related icons and options, and at the end the "Realtek sound manager"
- Reinstalling the Realtek software (not just the drivers, you need the software too). For this, go to your mobo's support page, find the Sound driver, reinstall.
Once in the realtek software, on the "loudpeakers" tab, you will be able in the right handside of the screen to select whether you want to use the front or back output. Hope it helps...

This is my mobo https://www.msi.com/Motherboard/support/X58_Platinum.html#down-driver but it doesn't have a win10 option, oops?

 

[Blas]

Try the Win7 drivers (32 or 64 bits, depending on your version of win10)

 

[VGM8Richard]

Try the Win7 drivers (32 or 64 bits, depending on your version of win10)

The on-board audio drivers yes? also it seems that this is the exact same installer as what I installed earlier today.

 

[Blas]

yup

 

[VGM8Richard]

yup

It's the exact same installer as what I installed earlier today, but there are also multiple folders with multiple .exe's which is very confusing.

 

[Blas]

Launch the "setup.exe" file in the root folder (the "HD" folder).

 

[VGM8Richard]

Launch the "setup.exe" file in the root folder (the "HD" folder).

Ok I did and now I have the icon in my tray, I am still confused as to what to do though in the manager.

 

[VGM8Richard]

Launch the "setup.exe" file in the root folder (the "HD" folder).

https://gyazo.com/c788ff4fd98c9dd49f7dab628edd46f4 This is what I see, which is odd because my speakers are plugged into (and have always been plugged into) the green one, not the black one.

 

[Blas]

By the looks of it, you have three sound cables plugged into the back panel, in the blue, black and pink plugs, is that not so? I would recommend you just unplug everything and replug, maybe there's a detection problem? But the sound output should indeed be into the green plug. When plugging and unplugging things physically, does the Realtek sound manager reflect the changes by changing the aspect of the coloured plug icons?

 

[VGM8Richard]

By the looks of it, you have three sound cables plugged into the back panel, in the blue, black and pink plugs, is that not so? I would recommend you just unplug everything and replug, maybe there's a detection problem? But the sound output should indeed be into the green plug. When plugging and unplugging things physically, does the Realtek sound manager reflect the changes by changing the aspect of the coloured plug icons?

I do have a microphone that is not a headset, it's a seperate plug if that makes sense. I will unplug and replug now.

 

[VGM8Richard]

By the looks of it, you have three sound cables plugged into the back panel, in the blue, black and pink plugs, is that not so? I would recommend you just unplug everything and replug, maybe there's a detection problem? But the sound output should indeed be into the green plug. When plugging and unplugging things physically, does the Realtek sound manager reflect the changes by changing the aspect of the coloured plug icons?

Thank you kindly Blas. It confirmed my suspicions that the audio was not traveling through the right channels, it somehow detected a wrong plug or something and replugging reset it to the correct one.

 

[Blas]

My pleasure!