[SOLVED] SSD all of a suddon only showing as 20mb and not showing in windows

[p.feneley]

Hi so i recently bought a new toshiba 250gb ssd and i installed and initalised the ssd and it was working as intended until today when i booted up my pc and tried to boot a game from the ssd and the game crashed my pc so i had to manually boot down the pc. upon booting up the pc again the ssd no longer shows in the windows explorer and is shown in the bios as a drive with 0,0gb capacity and shows up in the disk management like this: https://imgur.com/a/zbPCF4h

 

[SkyNetRising]

Perform secure erase with manufacturer tool.
https://ssd.toshiba-memory.com/en-amer/download/ssd-utility

 

[p.feneley]

Perform secure erase with manufacturer tool.
https://ssd.toshiba-memory.com/en-amer/download/ssd-utility

i installed the software you suggested and upon booting it up i get this screen: https://imgur.com/a/UUOVABl it doesnt seem to recognise the drive even though it shows up in the bios.

EDIT: this is the ssd i am using https://www.scan.co.uk/products/240gb-toshiba-a100-25-internal-ssd-7mm-3-bit-nand-sata-iii-6gb-s-read-550-mb-s-write-480-mb-s-87k-io

 

[SkyNetRising]

Did you create bootable USB flash drive?
Did you boot from it?

 

[p.feneley]

Did you create bootable USB flash drive?
Did you boot from it?

No i have have 3 drives in my pc: 1. samsun evo 840 ssd ( has windows on it), 2 TB HDD and the 250 gb toshiba ssd. i only use the toshiba ssd for extra game storage and it is not the boot drive (https://www.scan.co.uk/products/240gb-toshiba-a100-25-internal-ssd-7mm-3-bit-nand-sata-iii-6gb-s-read-550-mb-s-write-480-mb-s-87k-io). The ssd has been working fine its only today that it has been playing up.

 

[SkyNetRising]

You have to create bootable USB flash drive to launch secure erase.

 

[p.feneley]

You have to create bootable USB flash drive to launch secure erase.

Why would i need to create a bootable USB flash drive so that i can secure erase the drive? so do i make a usb with windows on it, boot up the pc with it and then format the drive in the disk management menu?

 

[SkyNetRising]

That's how secure erase works.
You have to boot from USB flash drive prepared by manufacturer tool.

Secure erase has nothing to do with formatting or installing windows.

 

[p.feneley]

That's how secure erase works.
You have to boot from USB flash drive prepared by manufacturer tool.

Secure erase has nothing to do with formatting or installing windows.

when trying to create a bootable ssd i get this error: https://imgur.com/a/N75jbHS

 

[photonboy]

That's how secure erase works.
You have to boot from USB flash drive prepared by manufacturer tool.

Secure erase has nothing to do with formatting or installing windows.

I also suggest you UNHOOK the other drives while doing this.

I would suspect however that the SSD simply failed. New hardware is statistically more likely to fail quickly due to a manufacturing defect, and an SSD that lasts a few weeks is much, much less likely to fail in the short term.

 

[p.feneley]

i managed to make a bootable SSD drive but when i booted the software woudnt recognise the SSD. Is it likely that the ssd is just faulty? i just find it wierd how it worked fine for two weeks then just randomly stopped working when i booted down my pc. is there any other software i could try because the software on the toshiba website doesnt want to work.

 

[kerberos_20]

can u check in bios if it also shows as 20MB?
if yes then your harddrive is dead and that 20MB is just buffer

 

[p.feneley]

can u check in bios if it also shows as 20MB?
if yes then your harddrive is dead and that 20MB is just buffer

yes it shows 20mb in the bios. are you certain this is this case with every ssd showing 20mb? i have taken the ssd out and i am going to return it.

 

[kerberos_20]

yup, its dead
ssd has small buffer for fast transfer, size can differ
after it is nand chip(s) with actual storage, if bios doesnt shows it, its not there (dead)