Question SSD capacity is not shown in the BIOS ?

[RobyRay]

Components:
-MPG B650 CARBON WIFI Motherboard- Supports AMD Ryzen 7000 Series Processors, AM5 - 16 Phases Direct CPU Power 80A VRM, DDR5 6600+MHz/OC, 2x PCIe 4.0 x16, 1x M.2 Gen5, 3x M.2 Gen4,
-SABRENT M.2 NVMe SSD 2TB Gen 4 with PS5 Heatsink, Internal Solid State 7100MB/s Read, PCIe 4.0 M2 Hard Drive for Gamers, Compatible with PlayStation 5

Problem:
Tried to build a brand new PC, failed and sent it to a service where they tested all components and confirmed they all work. After they built it, i got it back and told I only had to install the OS since I didn't provide a legal one. When I went to install my OS, the windows install menu showed that I have only 2.0 MB available. This couldn't be correct since i had a 2TB SSD so i checked the bios. The SSD does appear in the bios, however, the size isn't showing.

I updated the Bios since it two new versions dropped since i bought the components. It did not solve the problem.

A solution i keep finding online is "Look for the PCI Express X4_3 Slot Bandwidth section and set the option to “M.2 Mode“. I cannot find this in my bios.
Any advice? Maybe the M.2 mode is in a different place in my BIOS?

 

[helpstar]

just delete any partitions and let windows create and format it

 

[SkyNetRising]

When I went to install my OS, the windows install menu showed my i have only 2.0 MB available.

Can you show a screenshot?
(upload to imgur.com and post link)

 

[Tom'sMark]

You can simply delete any existing partitions on the hard drive and allow Windows to create and format it.

 

[RobyRay]

Components:
-MPG B650 CARBON WIFI Motherboard- Supports AMD Ryzen 7000 Series Processors, AM5 - 16 Phases Direct CPU Power 80A VRM, DDR5 6600+MHz/OC, 2x PCIe 4.0 x16, 1x M.2 Gen5, 3x M.2 Gen4,
-SABRENT M.2 NVMe SSD 2TB Gen 4 with PS5 Heatsink, Internal Solid State 7100MB/s Read, PCIe 4.0 M2 Hard Drive for Gamers, Compatible with PlayStation 5

Problem:
Tried to build a brand new PC, failed and sent it to a service where they tested all components and confirmed they all work. After they built it, i got it back and told I only had to install the OS since I didn't provide a legal one. When I went to install my OS, the windows install menu showed my i have only 2.0 MB available. This couldn't be correct since i had a 2 TB SSD card so i checked the bios. The SSD does appear in the bios, however, the size isn't showing.
I updated the Bios since it two new versions dropped since i bought the components. It did not solve the problem.
A solution i keep finding online is "Look for the PCI Express X4_3 Slot Bandwidth section and set the option to “M.2 Mode“. I cannot find this in my bios.
Any advice? Maybe the M.2 mode is in a different place in my BIOS?

Can you show a screenshot?
(upload to imgur.com and post link)

https://imgur.com/tuT1p9D

View: https://imgur.com/tuT1p9D

 

[RobyRay]

You can simply delete any existing partitions on the hard drive and allow Windows to create and format it.

I can't do that because i have no windows on it. Its a newly built PC, It doesn't have any OS on it, and I can't install it because my SSD isn't being read properly.

 

[SkyNetRising]

When I went to install my OS, the windows install menu showed my i have only 2.0 MB available.

Can you show windows install screenshot with the problem, you're describing?

Did you try different M.2 slots? Your board has 4 of them.

 

[CountMike]

I can't do that because i have no windows on it. Its a newly built PC, It doesn't have any OS on it, and I can't install it because my SSD isn't being read properly.

Are you booting from USB windows setup ?

 

[RobyRay]

Are you booting from USB windows setup ?

yes

 

[CountMike]

yes

When you come to part that asks which disk to install to, chose to delete any partitions on the disk.

 

[RobyRay]

Can you show windows install screenshot with the problem, you're describing?

Did you try different M.2 slots? Your board has 4 of them.

https://imgur.com/tuT1p9D

View: https://imgur.com/tuT1p9D

 

[RobyRay]

When you come to part that asks which disk to install to, chose to delete any partitions on the disk.

https://imgur.com/KZ3sCN4

View: https://imgur.com/KZ3sCN4

 

[CountMike]

https://imgur.com/KZ3sCN4

View: https://imgur.com/KZ3sCN4

Second option from left "X Delete" , click on it.

 

[RobyRay]

Second option from left "X Delete" , click on it.

Its not available.

 

[SkyNetRising]

Its not available.

Did you try installing drive in different M.2 slots?
Try performing secure erase on the drive.

Anyway - the drive seems to be faulty. Replace.

 

[RobyRay]

Well, thank you all for the advice.
Got a new SSD and things went smoothly. Old was fubar inspite of being new one.