SSD Fair Warranty Exchange? Request Expert Opinions.

jippy

Reputable
Jan 28, 2015
1
0
4,510
Hi,

(MODERATOR...I meant to post this in Storage/SSD...Sorry!)

Recently I RMA’ed a failed Patriot PYRO SE 120GB SSD (PPSE120GS25SSDR Pyro SE), which I purchased and put into service in a windows 7 pro 64 desktop in May, 2012. After more than 2 weeks of delay with no update on Patriots part (they promise a 5 day turnaround), I prompted them for a response and without my consent, they replaced the drive with a Patriot PYRO 240GB SSD (PP240GS25SSDR), claiming stock issues on the PYRO. Note, the replacement is NOT a SE model.

I believe the replacement drive to be inferior based on the type of NAND each drive contains and the apparent age of the drive (see #1 below).
I am seeking expert opinions if this is a fair exchange under warranty considering I paid $170.00 USD for this drive 30 months before its failure?

My concerns are:

1) RELIABLITY: I believe this drive to have sat on the shelf for a prolonged period because I believe Patriot has not manufactured this drive in a long time. Is there any truth to what I have read that SSD’s can suffer from degradation from disuse?

2) The replacement is NOT the SE model. Is the replacement an inferior technology… asynchronous NAND, compared to the Synchronous NAND of the SE model I purchased? Was I given more storage for a lesser technology? If so, is this a fair exchange in your opinion?

If you think I should just accept the drive, I will humbly accept your opinion.
But, if in your expert opinion, the replacement is truly unacceptable, what would you suggest to be a fair replacement from Patriot’s current SSD line up, if any?

Thank you for your help.
 
Solution
Synchronous will benchmark better than Async. In real word use on a Win 7 desktop ... not noticeable. The only shelf issue I would worry about is making sure it has the most current firmware on it. Some SSDs have had to go through a few firmware revisions before being rock solid.
Synchronous will benchmark better than Async. In real word use on a Win 7 desktop ... not noticeable. The only shelf issue I would worry about is making sure it has the most current firmware on it. Some SSDs have had to go through a few firmware revisions before being rock solid.
 
Solution