Question SSD not detected after switching from Intel Optane

[Disti15]

I bought a laptop (Asus Vivobook Pro 15, N580GD-E4189T) which has an Intel HM370 chipset. It came with 1TB HDD + 16 GB of Intel Optane memory. I wanted to switch the Optane memory (MEMPEK1J016GA) for a M.2 SSD, the Crucial MX500 (CT500MX500SSD4).

The problem:
I switched the Optane module for the Crucial MX500. On the first boot I entered the BIOS and it actually detected the new SSD and the old HDD (already there from the start). After that I booted into Windows 10, and when I logged in the laptop turned off. After a bit of a struggle to turn it back on, the laptop doesn't detect the SSD anymore (not on the BIOS, not Windows 10) no matter what I try.

What I've tried already:

• Switching to AHCI on the BIOS settings, switched to Microsoft SATA drivers on Device Manager
• Fresh Windows 10 reinstall (on the HDD)
• Plugging it out and back in
• Put the Optane module back in (BIOS recognizes it no problem)
• Tried with a different SSD (same model, 256gb version) and the same problem happened, it doesn't detect any of the 2 SSDs

Hardware list:

• Laptop: N580GD-E4189T
• Chipset: Intel HM370 chipset
• Intel Optane module: MEMPEK1J016GA
• Crucial MX500 500GB: CT500MX500SSD4

Thanks a lot in advance!

 

[Disti15]

I noticed that the Optane module uses PCIe instead of SATA. Do you think that using a PCIe SSD like Crucial P1 will make any difference? I don't know what happens and why it doesn't detect the SATA SSDs anymore.

 

[popatim]

I couldn't locate any info on the M2 slot supporting Sata drives or not.

Can you connect the mx500 to another pc to see if it is detected there? I'm wondering if it died.

 

[Disti15]

I tried connecting the MX500 to my other build, which has a MSI Z370 A-PRO. I disconnected all the storage devices from it and only connected the MX500 on the M2 slot (labeled as M2_1). When I booted the computer, it first stopped (like it turned off automatically) and inmediately after it booted again. I checked the BIOS and it doesn't detect any of the two SSDs I mentioned (two MX500, one 250GB and the other 500GB).

When I connected my old drives again, it did the same thing (boots and stops for a bit, then boots again). It only does that the first time after you change the connected drives.

Are my MX500 dead or did I do any of the installation process incorrectly? I hope I haven't killed both SSDs when I've tried installing them on my laptop.