SSD Troubles, Not Sure if Compatbile with System

[jgritton912]

Awhile ago I decided to buy a solid state drive for my computer. The drive I bought was a SanDisk Ultra 3D SDD, 1TB. I bought it with the intention of migrating my Windows 10 OS and all the files on my old hard drive (which is going on five years old) to a new hard drive. After plugging it in, however, I found that my computer was not reading it at all. It didn't appear in This PC, it didn't appear under disk management, nothing. After consulting the internet I found that disconnecting all other hard drives except for the SSD might help, so I did that. Upon rebooting, however I got a "Reboot or Select proper Boot device" message, meaning that BIOS isn't reading the hard drive either. At this point I swapped around some cables and ports just to make sure that they weren't the problem, then I called SanDisk technical support. The technician said that the hard drive was likely defective. Just to confirm this, I took the hard drive to the IT department at my community college, where an intern on duty confirmed that the hard drive was, indeed defective. Granted, I'm now somewhat doubting this input for reasons that'll soon be clear.

So I sent the hard drive back in exchange for one of the same type, and once again I plugged it into my computer, and once again it did not read it. I went through all the troubleshooting steps as last time including plugging only the SSD into the computer and swapping the cables around. Nothing seems to be working.

At this point, I can only assume that there are one of two problems: Either this SSD is defective as well (which I find to be highly unlikely) or my system is not compatible with solid state drives. I should note for the record that my motherboard is an Asus P8Z77-V LX. If anyone has any advice about how I might fix this, I'm open to any suggestions.

 

[CircuitDaemon]

It most likely DOA too. But it could also mean that your power supply or something during the installation process damaged your new drive. What's weird is that it only affected your new SSD because for what I understand from your post, the hard drive works fine.

There's no such thing as the SSD being incompatible with your motherboard. That's a SATA SSD and as far as the motherboard cares, it should work as it doesn't really have a way to tell if it's a hard drive or a SSD. As long as you are able to plug it in, you should be able to use it. You could try upgrading your BIOS just to make sure that it's not an issue with that specific drive, but I really doubt it. I don't really like sandisk for SSD's so having a second DOA drive would make more sense to me than it being incompatible.

Here's the support page for your motherboard: https://www.asus.com/us/Motherboards/P8Z77V_LX/HelpDesk_Download/

There's a BIOS update but only you can tell what version you are running. If you already have the latest, then don't reapply the update.

 

[jgritton912]

My BIOS version dates back to 2012, while the latest version for this motherboard is from 2014. Do you think flashing the BIOS could make a difference at all? Would rather not do it unless I have to. And even though I have yet to try any other type of SSD with this system, I'm already starting to get a bit weary from returning hard drives and ordering new ones, I'm honestly not sure if trying another type will make any difference at this point.