https://www.msi.com/Motherboard/B350-GAMING-PLUS/Specification
have latest bios.
error im getting:
This device cannot start. (Code 10)
{Device Timeout}
The specified I/O operation on %hs was not completed before the time-out period expired.
I am having the exact same problem. Same motherboard, same card, same error. At first I though it was a PCIe bandwidth issue, but I only have a GTX1080 in the PCIe3x16 slot and the StarTech in the PCIe2x16 slot, nothing else. The BIOS is fully updated with all the right settings for this to work. I tried the Windows Generic Drivers, the official StarTech drivers, I even reinstalled Windows. Alas, the problem prevailed. I scoured the web looking for answers. I also just got out of a chat with a StarTech support technician. What I found is that it is
not a Windows 10 problem because I was told that many people have this card working with Windows 10.
It's not an AM4/Ryzen issue because this problem is also on the Intel side. Rather
MSI is at fault. For whatever reason the MSI boards, their chipset, their BIOS, do not like this particular card. Again, this problem also happens with MSI Intel boards. Luckily I am still within the return window for my
MSI B350 GAMING PLUS at NewEgg. I am going to drop off the RMA package tomorrow on my way to MicroCenter to pick up an
ASUS PRIME B350-PLUS. If it works, I'll update you.
System Specs:
- CPU: AMD Ryzen 5 1600
- MOBO: MSI B350 GAMING PLUS (BIOS v7A34vMF)
- RAM: G.Skill FlareX 3200Mhz 2x8GB (16GB) DDR2
- SSD: Western Digital Blue M.2 500GB
- GPU: MSI DUKE GTX 1080
- USB3 CARD: StarTech PEXUSB3S44V (Driver version 3.0.23.0) (Firmware version 2026)
- Oculus Rift Sensor USB 3.0
- Oculus Rift Sensor USB 3.0
- Oculus Rift Sensor USB 2.0
- Oculus Rift Sensor USB 2.0
- OS: Windows 10 Pro (x64) Build 17763