Startup hangs on initializing USB controllers

[thetingster]

I just put together a new build. However on start up computer hangs for 90 seconds on "initializing USB controllers" when I have my USB mouse and or USB keyboard plugged in the rear USB ports. When these are removed system boots immediately into windows. I had to use an old PS2 keyboard to set up BIOS.

When in Windows all USB ports work fine. I have updated BIOS from MSI but the problem continues.

Any help, greatly appreciated.

Kevin

Windows 7 Premium
Mobo MSI 760GM-P34
CPU AMD Phenom II x4 965 (3.4Ghz)
4GB G.Skill Ripjaws DDR3

 

[Guest]

have you tried plugging them into the front case usb ports? try disabling or changing usb settings in your bios

 

[Guest]

you could try something like this

http://www.amazon.com/Female-MiniDin6-Male-Adaptor-Purple/dp/B000I97N1C/ref=sr_1_16?s=pc&ie=UTF8&qid=1352558257&sr=1-16&keywords=usb+to+ps2+adapter

will it boot with the keyboard plugged in via ps/2 and with a usb mouse?

 

[thetingster]

you could try something like this

http://www.amazon.com/Female-MiniDin6-Male-Adaptor-Purple/dp/B000I97N1C/ref=sr_1_16?s=pc&ie=UTF8&qid=1352558257&sr=1-16&keywords=usb+to+ps2+adapter

will it boot with the keyboard plugged in via ps/2 and with a usb mouse?

Thanks. I have tried a PS2 keyboard and it works and I have also tried every BIOS setting I can think of. I had an exchange with MSI support and their response was to tell me to unplug USB items until windows boots. [unacceptable IMO]

I have noticed that it may be dependent on what make/model of USB mouse or keyboard. I switched to a MS trackball I have that's wireless and it worked. So perhaps the BIOS is just not compatible with certain USB keyboards/mice. I am not sure.

I just think it's strange they wont work until Windows loads.

 

[Guest]

Thanks. I have tried a PS2 keyboard and it works and I have also tried every BIOS setting I can think of. I had an exchange with MSI support and their response was to tell me to unplug USB items until windows boots. [unacceptable IMO]

I have noticed that it may be dependent on what make/model of USB mouse or keyboard. I switched to a MS trackball I have that's wireless and it worked. So perhaps the BIOS is just not compatible with certain USB keyboards/mice. I am not sure.

I just think it's strange they wont work until Windows loads.

maybe plugging it into a usb hub will help. i agree it is unacceptable. personally i have a wireless keyboard and it wont even work in bios, but luckily it doesnt interfere with startup. i am glad i decided to keep onto my old ps2 keyboard other wise i wouldnt be able to access the bios at all. personally that would be too much of an annoyance for me and i would just rma the board and get something else that is not msi. msi isnt known to be one of the better companies for motherboards

 

[benzenex]

Bump? (I'm sot sure if that's how this works)

I'm having a very similar problem on my (somewhat modified) HP Pavillion p6510y (http://support.hp.com/us-en/document/c02174835) when my Logitech Y-UY95 keyboard is plugged in. Mouse and printer are fine. Only difference I see is that I can still access BIOS with the keyboard after the USB Controller initializes. My BIOS is up-to-date.
Anyone have a new idea?