Hello,
So I recently got home from school and my brother's computer is on my desk with a note from my dad saying, "Fix it".
I asked my brother a couple questions and told me that he had some problems with over 700 trojans infecting his files.
(Its true. Showed me a picture since he thought it was unbelievable). Anyways he said he tried using Malwarebytes but it stopped responding on him and his computer froze so he had to force shut down.
Thats when the problem started.
Upon restarting the computer, it would take me to Start Up Repair and not surprisingly, didn't do a thing.
I tried getting into safemode but I can't do it with a windows 7. (bcdedit /set {default} blah blah)
I also ran a chkdsk on both C drives and D drives and really found nothing wrong. It just couldn't log the message or something.
So basically, I can't boot the computer. It'll just take me to the StartUpRepair and itll try to solve it or give me the option to shut down or restart.
I also tried restoring to a "checkpoint" but that didn't work. It said it was successful but it takes me back to the loop.
And I made this computer for my brother. So I'd love to get this done myself
Thanks in advanced! Ask my anything about the problem and I'll be sure to answer ASAP
So I recently got home from school and my brother's computer is on my desk with a note from my dad saying, "Fix it".
I asked my brother a couple questions and told me that he had some problems with over 700 trojans infecting his files.
(Its true. Showed me a picture since he thought it was unbelievable). Anyways he said he tried using Malwarebytes but it stopped responding on him and his computer froze so he had to force shut down.
Thats when the problem started.
Upon restarting the computer, it would take me to Start Up Repair and not surprisingly, didn't do a thing.
I tried getting into safemode but I can't do it with a windows 7. (bcdedit /set {default} blah blah)
I also ran a chkdsk on both C drives and D drives and really found nothing wrong. It just couldn't log the message or something.
So basically, I can't boot the computer. It'll just take me to the StartUpRepair and itll try to solve it or give me the option to shut down or restart.
I also tried restoring to a "checkpoint" but that didn't work. It said it was successful but it takes me back to the loop.
And I made this computer for my brother. So I'd love to get this done myself

Thanks in advanced! Ask my anything about the problem and I'll be sure to answer ASAP