Static from earphones - Galaxy s7 edge

[Sethhe]

So I've ordered 2 (returned and replaced) pairs of soundmagic e50s and both have had the same problem. When I turn the cable while listeneing to music there is static and the phone will unplug them (pause music etc). It seem the Jack can move a tiny bit out with my phone, but not with my friends s6.

A couple other pairs of earphones I have work fine with my phone. I'm still not sure whether to order a different pair of earphones or to go and get my phone jack checked out. Any advice? Thanks.

 

[atljsf]

you are describing a headphone jack broken

is the phone under warranty?

if not, just go to bluetooth headphones or a bluetooth receiver to use your headphones with cable or a wireless headphones could be nice