*STILL NEED HELP* Bluetooth not working after computer crash

SkillerPenguin

Reputable
Sep 2, 2014
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4,530
Hi!

A few days ago my computer got turned off a few seconds before the Shutting Down process was complete. Ever since then, I have no Bluetooth options anywhere.
It was working fine before; I had connected my Bose Wireless Bluethooth Mini Soundlink with it and have been using it for gaming, music, etc. for a couple of weeks.

My OS: Windows 8.1 64-bit
Networking specs:
Killer 1525 Wi-Fi IEEE 802.11 a/b/g/n/ac
Bluetooth 4.1, 3.0+HS, 2.1+EDR
Killer E2205 Gigabit Ethernet

What I've tried:
Reinstalling ethernet, wireless and bluetooth drivers, uninstalling, restarting, installing, etc.
Uninstalled via device manager, restarted comp.
Disabled and re-enabled network controller via BIOS
Also, even though I've installed the wireless drivers twice now, it still doesn't detect any wireless networks and the device (Killer 1525 Wi-FI AC) is greyed out in the device manager when I show hidden devices.
OS was reinstalled about a week ago as well.
 
Just so i understand. You reinstalled the OS on this computer and it is still grayed out? Shutting the computer off before it is done is very bad. I would say go back to a recent restore point and see if that works. That is if you have not reinstalled since it happened. If you did I would try removing the card and rebooting. Remove the drivers. Shut off the computer again then plug the bluetooth back in. That is if it is not built into the board.