Question Storage device (NVMe) no longer showing in BIOS

[Varg7]

I have had my PC for about a year now, and everything has been working perfectly. I built it brand new. Roughly about 2 weeks ago, I turned it on, and it loaded directly into the BIOS rather than windows. I noticed that there was no sign of my SSD (which also has my OS installed on it) in the BIOS, it wasn't detected anywhere. So I decided to just hit restart. The same thing happened again. So I shut the PC off for 5 minutes, then started it again and this time it worked fine, but was prompting me to run windows repair etc. I guessed there might have been a problem with a recent Windows update I had done prior to this, so I decided to just do a clean windows reinstall. After that, all was well, working perfectly again.

Fast-forward 2 weeks to today, and I am back with this issue again where it's loading directly into the BIOS and not detecting my SSD. Only this time, nothing I have tried so far is fixing the problem.

Things I have tried so far:
-Taking the SSD out and putting it back in
-Trying the SSD in one of the other slots
-Reset CMOS (removed battery for 10 minutes)
-Enabling CSM
-Made sure RAM is seated correctly

Note: I was going to update the BIOS to the latest version and see if that did anything. Though I don't know if it will make a difference as it had been working fine for a year as it was.

PC Specs
-RTX 4080
-i7 12700k
-RMX 1000 PSU
-32gb DDR5 Corsair RAM
-Asus Z790p Motherboard
-Seagate FireCuda 530, 1 TB, Internal SSD, M.2 PCIe Gen4

Any suggestions or help would be really great thanks!

 

[Lutfij]

Asus Z790p Motherboard
BIOS version for your motherboard at this moment of time?

 

[Bob.B]

I have had my PC for about a year now, and everything has been working perfectly. I built it brand new. Roughly about 2 weeks ago, I turned it on, and it loaded directly into the BIOS rather than windows. I noticed that there was no sign of my SSD (which also has my OS installed on it) in the BIOS, it wasn't detected anywhere. So I decided to just hit restart. The same thing happened again. So I shut the PC off for 5 minutes, then started it again and this time it worked fine, but was prompting me to run windows repair etc. I guessed there might have been a problem with a recent Windows update I had done prior to this, so I decided to just do a clean windows reinstall. After that, all was well, working perfectly again.

Fast-forward 2 weeks to today, and I am back with this issue again where it's loading directly into the BIOS and not detecting my SSD. Only this time, nothing I have tried so far is fixing the problem.

Things I have tried so far:
-Taking the SSD out and putting it back in
-Trying the SSD in one of the other slots
-Reset CMOS (removed battery for 10 minutes)
-Enabling CSM
-Made sure RAM is seated correctly

Note: I was going to update the BIOS to the latest version and see if that did anything. Though I don't know if it will make a difference as it had been working fine for a year as it was.

PC Specs
-RTX 4080
-i7 12700k
-RMX 1000 PSU
-32gb DDR5 Corsair RAM
-Asus Z790p Motherboard
-Seagate FireCuda 530, 1 TB, Internal SSD, M.2 PCIe Gen4

Any suggestions or help would be really great thanks!

Update the bios just to get it out of the mix.

 

[Varg7]

Asus Z790p Motherboard
BIOS version for your motherboard at this moment of time?

Hey thanks for the reply, right now my bios version is 0809. I updated it sometime early 2023

 

[Varg7]

Update the bios just to get it out of the mix.

Okay cool I’ll do that one now

 

[Varg7]

Update: latest bios is now on (version 1645). Still no luck I’m afraid. It’s only recognising the flash drive that I used to update the bios.

 

[Bob.B]

Update: latest bios is now on (version 1645). Still no luck I’m afraid. It’s only recognising the flash drive that I used to update the bios.

Might be time to try a different ssd just to see what the bios thinks of it.

 

[Varg7]

Yeah my thought is leaning towards the possibility that the SSD is broken. Seems odd to happen so soon though. I take real good care of the pc so it surprises me. So if it is the SSD, is there no way of getting any files or anything that were on it?

 

[Bob.B]

Yeah my thought is leaning towards the possibility that the SSD is broken. Seems odd to happen so soon though. I take real good care of the pc so it surprises me. So if it is the SSD, is there no way of getting any files or anything that were on it?

I suppose you could try connecting via usb see what that shows.

 

[Varg7]

Another thing I noticed was the time and date in the bios is incorrect. I’m sure I read somewhere that this indicates an issue with the mobo battery or something. Would this have any relevance to this topic at all?

 

[Bob.B]

Another thing I noticed was the time and date in the bios is incorrect. I’m sure I read somewhere that this indicates an issue with the mobo battery or something. Would this have any relevance to this topic at all?

Replace the bios bat see if it makes a diff.

 

[Varg7]

Took SSD to a repair shop. Looks like it’s gone. Their external ssd usb device isn’t picking it up either

 

[SkyNetRising]

Another thing I noticed was the time and date in the bios is incorrect. I’m sure I read somewhere that this indicates an issue with the mobo battery or something. Would this have any relevance to this topic at all?

You updated BIOS. Didn't you?
After that you have to set time and date on your pc again. Same thing after BIOS settings reset.

 

[Varg7]

You updated BIOS. Didn't you?
After that you have to set time and date on your pc again. Same thing after BIOS settings reset.

Yeah I set the time and date manually after the update

 

[Varg7]

All working well now. It was the SSD. Got a new one and everything is fine.

Thanks alot for the responses.