Storage not detected (Acer Aspire VX15/VX5)

[butmalai.dan]

Hi, I have a M.2 256 GB SSD in my pc and I want to add an additional 1.5 tb HDD, but here is the issue I faced: neither Bios or Windows does not display the presence of my HDD in the system. I thought it could be HDD that is broken and i tested it with my other laptop, it worked fine. Then I checked the cable by inserting the HDD(320GB) from my second laptop and it was ok, fully functional. After reading some forums I think that problem is hiding in the bios settings, but I did not found anything that even looks like it could manage the storage system settings. Information slide displays only the fact that system runs in AHCI mode and HDD0: Intel ... , boot option is selected Legacy. What should I do in this case? Is there some solution that lays in updating the bios or smth like that?
P.S. Changing HDD is not a really suitable solution for me, I have this one laying around and I don't have spare money to buy a new one.
P.S.S Sorry for my poor English.
P.S.S.S Thanks in advance.

 

[Tyler Paul_1]

Hi please ensure that your Sata power cable and sata data cable are securely connected and make sure they both actually work hopefully this might work

 

[butmalai.dan]

Hi please ensure that your Sata power cable and sata data cable are securely connected and make sure they both actually work hopefully this might work

Then I checked the cable by inserting the HDD(320GB) from my second laptop and it was ok, fully functional. It is not the cable issue.

 

[Tyler Paul_1]

Ok you'll need to rma it.

 

[advtumani]

Hi, my note work fine with bios 1.06 and a owner cable by acer into HDD upgrade kit available (2.5” bracket with SATA and power cable).

Adding a second hard drive to the Aspire VX 15 (VX5-591G)
Can I add a second hard drive or solid state drive to my Acer VX 15?
A mounting kit is available that will allow for installation of a second hard drive or SSD drive in your Aspire VX5-591G notebook computer. This kit will allow you to install a SATA 3 - 2.5" form factor - 7mm or 9.5mm thick hard drive or SSD (see requirements below). Installation of a second drive requires partial disassembly of your computer and should only be performed by a qualified technician. Please complete the form on the link below to have an upgrade kit sent to you at no charge.

Order your VX5-591G upgrade kit
Note: This kit is currently only available in the US and Canada.

What comes in this kit?
1 - HDD Cable
1 - HDD Carrier (bracket)
8 - HDD Mounting Screws

What kind of hard drive or SSD can I install?
This kit allows for installation of SATA 3 - 2.5" form factor - 7mm or 9.5mm thick hard drives or SSDs.
Document ID: 46288
Last Updated: 03/31/2017 10:47 AM
Good luck

 

[USAFRet]

Hi, my note work fine with bios 1.06 and a owner cable by acer into HDD upgrade kit available (2.5” bracket with SATA and power cable).

Adding a second hard drive to the Aspire VX 15 (VX5-591G)
Can I add a second hard drive or solid state drive to my Acer VX 15?
A mounting kit is available that will allow for installation of a second hard drive or SSD drive in your Aspire VX5-591G notebook computer. This kit will allow you to install a SATA 3 - 2.5" form factor - 7mm or 9.5mm thick hard drive or SSD (see requirements below). Installation of a second drive requires partial disassembly of your computer and should only be performed by a qualified technician. Please complete the form on the link below to have an upgrade kit sent to you at no charge.

Order your VX5-591G upgrade kit
Note: This kit is currently only available in the US and Canada.

What comes in this kit?
1 - HDD Cable
1 - HDD Carrier (bracket)
8 - HDD Mounting Screws

What kind of hard drive or SSD can I install?
This kit allows for installation of SATA 3 - 2.5" form factor - 7mm or 9.5mm thick hard drives or SSDs.
Document ID: 46288
Last Updated: 03/31/2017 10:47 AM
Good luck

Please start a new thread for your particular issue.
Thanks.