Hello TH community! I reach your wisdom again because I have this strange problem with a specific game. Let me say that this is the only game giving me this issue, I work and play almost the whole day, and no problems at all with any other game. Let me give you a quick summary and description of the problem:
-Minecraft Dungeons Xbox Game pass edition freezes randomly after some minutes of gameplay
-Temps. and voltages are all OK, all up to date (drivers, BIOS, game, etc)
-I'm playing with an original Xbox controller (haven't tried it only with keyboard to see if the problem remains)
-Any other game that I play with a controller has no issues whatsoever
My Rig: rtx2060, i58400, 16gb RAM, Mobo Asus Z-730p, PSU Focus Gold 80 -850W
Sometimes the game just lowers the fps a lot almost to 1fps, then goes up and then freezes so I have to close it manually, in such case the Resources Monitor gives a "dwm.exe app crash" error (desktop windows manager). I have searched for something related to that service or process and haven't found anything that helps me to understand the cause of it.
Sometimes it even freezes the whole PC so you have to manually restart the whole PC and when rebooting I also see the dwm.exe error with a hardware error "kernel 193", which is super strange because this game doesn't demand any great resources from my Hardware and let's add this: this didn't happen before, can tell after which windows or game update this began to happen, and also as I said before, this is the only game giving this error.
I'm sharing a couple of screenshots:
Kernel event
Desktop Windows Manager
Thanks in advance for any help someone could provide to help me out to sort out the probable causes of this problem.
Have a great week guys!
Edit: Forgot to say that I have tried by repairing the game, reinstalling but nothing changes
-Minecraft Dungeons Xbox Game pass edition freezes randomly after some minutes of gameplay
-Temps. and voltages are all OK, all up to date (drivers, BIOS, game, etc)
-I'm playing with an original Xbox controller (haven't tried it only with keyboard to see if the problem remains)
-Any other game that I play with a controller has no issues whatsoever
My Rig: rtx2060, i58400, 16gb RAM, Mobo Asus Z-730p, PSU Focus Gold 80 -850W
Sometimes the game just lowers the fps a lot almost to 1fps, then goes up and then freezes so I have to close it manually, in such case the Resources Monitor gives a "dwm.exe app crash" error (desktop windows manager). I have searched for something related to that service or process and haven't found anything that helps me to understand the cause of it.
Sometimes it even freezes the whole PC so you have to manually restart the whole PC and when rebooting I also see the dwm.exe error with a hardware error "kernel 193", which is super strange because this game doesn't demand any great resources from my Hardware and let's add this: this didn't happen before, can tell after which windows or game update this began to happen, and also as I said before, this is the only game giving this error.
I'm sharing a couple of screenshots:
Kernel event
Desktop Windows Manager
Thanks in advance for any help someone could provide to help me out to sort out the probable causes of this problem.
Have a great week guys!
Edit: Forgot to say that I have tried by repairing the game, reinstalling but nothing changes
Facebook
Twitter
Instagram