Question Stuck on VGA with Built PC

[Blasterbrew]

Hi all, I am not sure if this is the correct threat to post this, so please let me know if it is not.

This is the first time I am building a gaming PC, and I connected everything correctly with a help from a friend and when we try to start up the PC, it is stuck on VGA and nothing is displayed on the monitor.

We took it apart and put it back together with the same issue. I returned the motherboard and processor and got replacements, and still the same issue.

I searched through the web and tried some of the troubleshooting I found, but the issue still remains.

I am not an expert on building gaming PC's by any means, so any help will be appreciated!

My build is below:

Motherboard: MSI Performance Gaming AMD Ryzen 1st and 2nd Gen AM4 M.2 USB 3 DDR4 HDMI Display Port Mini-ITX Motherboard (B450I Gaming Plus AC)

Processor: AMD Ryzen 5 2600 Processor with Wraith Stealth Cooler - YD2600BBAFBOX

Graphics Card: PowerColor Red Dragon Radeon RX 570 AXRX 570 4GBD5-3DHD/OC

RAM: Corsair Vengeance LPX 16GB (2x8GB) DDR4 DRAM 3000MHz C15 Desktop Memory Kit - Black (CMK16GX4M2B3000C15)

SSD: Kingston 240GB A400 SSD 2.5'' SATA 7MM 2.5-Inch SA400S37/240G

HDD: WD Blue 2TB PC Hard Drive - 5400 RPM Class, SATA 6 Gb/s, 256 MB Cache, 3.5" - WD20EZAZ

Case: Thermaltake Core V1 SPCC Mini ITX Cube Gaming Computer Case Chassis, Interchangeable Side Panels, Black Edition, CA-1B8-00S1WN-00

Power Supply: Corsair CX Series 650 Watt 80 Plus Bronze Modular Power Supply (CP-9020103-NA)

 

[scout_03]

you did plug the cable in dvi output on the gpu you could also use hdmi give the name and model of your monitor .

 

[rocktalkrock]

Have you cleared the CMOS and tried booting with just 1 stick of RAM?
Have you tried booting with no hard drives connected?

 

[Blasterbrew]

Hi, I tried on my ASUS VS247 monitor, but also tried on my HDTV's with same result.

I also tried booting with one stick of ram with same result.

Not sure what you mean by clearing CMOS. I apologize, I'm new at this .

I have not tried booting without hard drives attached yet.

 

[rocktalkrock]

Reset the BIOS to it's default settings by unplugging the computer and removing your motherboards coin battery for 30 seconds.

 

[Blasterbrew]

Coin battery? I assume you mean those batteries that were like those in the gameboy cartridges. If thats the case, I do not see one on my motherboard.

Nevermind, I see it. will try your advice.

 

[Blasterbrew]

The battery seems to be attached to motherboard with some tape and not in a socket. How should I remove it without damaging it?

 

[rocktalkrock]

The battery seems to be attached to motherboard with some tape and not in a socket. How should I remove it without damaging it?

You need to use the "Clear CMOS" jumper JBAT1.

 

[Blasterbrew]

You need to use the "Clear CMOS" jumper JBAT1.

Is there an alternative to jumper caps? I don't have one.

 

[rocktalkrock]

Just short the jumpers with a screwdriver.

 

[Blasterbrew]

Just short the jumpers with a screwdriver.

Still stuck on VGA

 

[rocktalkrock]

Still stuck on VGA

Are you saying your monitor is stuck on VGA?

 

[Blasterbrew]

The motherboard displays the indicator for VGA and it remains there, does not go to boot.

 

[rocktalkrock]

The motherboard displays the indicator for VGA and it remains there, does not go to boot.

If you are sure the 8-pin power connector is properly plugged into your video card, and the card is properly seated in the x16 slot, you may have no choice but to remove the motherboard from your Thermaltake case and try booting the motherboard outside the case.

 

[Blasterbrew]

If you are sure the 8-pin power connector is properly plugged into your video card, and the card is properly seated in the x16 slot, you may have no choice but to remove the motherboard from your Thermaltake case and try booting the motherboard outside the case.

Thanks for the help, I will try that once I finish work today (I work from home but now have a meeting) and will let you know how it goes.