Question Stuttering HP Omen ?

[PedroL2000]

Hello, in the last few months I've been experiencing stuttering on my laptop (screen freezes for 1 or 2 seconds frequently). The problem is that now it isn't only happening during games, but even when I'm typing something on google. Its frequency really varies, there are times I don't experience it at all, but sometimes it's unbearable to play. Here's an screenshot from my task manager 2seconds after the stutter happened (it's in portuguese but I think you can understand)
https://cdn.discordapp.com/attachments/382643064960712713/892150669799194696/unknown.png

Additionally, could this be caused by high temperatures? Because I've monitored my CPU temperature on MSI Afterburner and the max temperature registered was 98 celsius degrees, but I don't think that causes the problem. Anyway, I already tried defragmenting both my SSD and HDD, already cleaned laptop fans, already updated my graphics drivers (only with GeForce Experience, I didn't use any other apps such as Driver Booster) and I also checked my HDD for badblocks by using HDD Scan and HDTuner and both programmes said it was fine. Based on the screenshot above, I assume it's my SSD, but again, I ain't no expert. To give you more information, here are my laptop specs:

https://imgur.com/a/louEuW3

View: https://imgur.com/a/louEuW3#GiPbovy

 

[mrmike16]

This is a guess, but maybe run a memory diagnostic on the RAM?
I have had a stuttering PC from a Samsung EVO 960 SSD, with no indication of it having any issues. I had it replaced and it ran fine.
So I'd test it with another SSD, if you have one.