Stuttering Internet Problems

[sambrintnall]

For the moment the only thing I can think of to suggest is to go outside and look at as much of the incoming coax feed from your ISP as you safely can. No climbing poles or up on roofs, etc..

Look of signs of cable damage, corrosion, rodent chews, nail or staple punches, bare metal showing. Especially check any splitters that are present. If there are any unused coax ports ensure that the ports are properly terminated versus just a dust cap.

Reference:

https://www.homedepot.com/p/Ideal-F-Connector-Terminator-Caps-4-per-Pack-85-073/206810399

Splitters tend to become problematic as they age. Especially if outside in the weather.

You may find a barrel connector somewhere along the way where the tech's simple added a coax extension versus running a full new cable.

Sometimes disconnecting, cleaning, and reconnecting exterior coax connections can resolve issues.

So it's been a while, but here is an update on the situation. The problem still persists, but I have 2 ideas. One, I believe it might have to do with the cable splitter outside/static. Second, it could be the one coax cable that runs in between the outside and wall outlet where I plug my modem into. Between my ISP and I, we have updated every coax cable in between, so maybe I just am really unlucky and that could be it. I am going to provide some pictures and let me know if you think this could be causing the problem. If the splitter is the problem I was thinking about calling or going out and buying a different splitter instead because I have done a little research and been reading how splitters weaken the connection and or getting some caps. I remember a post prior about uncapped connections causing some problems.

Anyway, here are the pictures: http://

There is also a cable coming out of the ground that has been cut and is not in use. I do not believe it has anything to do with my problem, but I figured I'd mention it so the photos are more clear and clear up any possible confusion.

 

[Ralston18]

Caps are one thing. Terminators are another.

Visit the following link:

https://blog.solidsignal.com/tutorials/tip-terminate-unused-ports/

Search for and read a few other similar links as applicable to the connections and cabling you have in place.

And is that green grounding wire truly grounded: wire, metal, earth?

If your efforts do not remedy the stutter, then call the ISP back and let them redo the splitter and connections.

The technician should test the cables involved including the cable to the modem.

 

[sambrintnall]

Caps are one thing. Terminators are another.

Visit the following link:

https://blog.solidsignal.com/tutorials/tip-terminate-unused-ports/

Search for and read a few other similar links as applicable to the connections and cabling you have in place.

And is that green grounding wire truly grounded: wire, metal, earth?

If your efforts do not remedy the stutter, then call the ISP back and let them redo the splitter and connections.

The technician should test the cables involved including the cable to the modem.

A terminator is what I meant. and I believe so outside it is grounded. Here is a picture of the outlet I am using. Maybe there is something wrong here?
http://

 

[Ralston18]

Only a couple of suggestions at this moment:

1) Take a careful look at the coax cables being used. Especially the black cable with the white paint on it.

Starter "guide":

https://sewelldirect.com/learning-center/rg59-or-rg6 and their overall physical condition.

No kinks, metal showing, signs of corrosion, rodent chews, scrapes, holes (staples or nails).

2) That yellow Ethernet cable appears to have had some hard kinks or twists.

3) Cable management in general. I realize that everything was probably pulled apart to access the outlet and cable. Fair enough but there is quite a bit to be said for cable management and keeping things organized.

4) And what is that red/orange thing? Looks to be some sort of clamp or cable holder - is it crimped on the cable(s). Squashed cables are not a good thing....

 

[sambrintnall]

Only a couple of suggestions at this moment:

1) Take a careful look at the coax cables being used. Especially the black cable with the white paint on it.

Starter "guide":

https://sewelldirect.com/learning-center/rg59-or-rg6 and their overall physical condition.

No kinks, metal showing, signs of corrosion, rodent chews, scrapes, holes (staples or nails).

2) That yellow Ethernet cable appears to have had some hard kinks or twists.

3) Cable management in general. I realize that everything was probably pulled apart to access the outlet and cable. Fair enough but there is quite a bit to be said for cable management and keeping things organized.

4) And what is that red/orange thing? Looks to be some sort of clamp or cable holder - is it crimped on the cable(s). Squashed cables are not a good thing....

Yeah, have to move the entire desk whenever I want to access the wall outlet. When it comes to checking out the coax cable with the paint I cannot look at the entire cable because it runs through the wall and ceiling (which is where I think the problem may lay)