Hi, I just bought a new HP Probook 440 G4 with Windows 10 Pro 64-bit installed. At first I have no problem accessing my NTFS external hard drive (Seagate brand), but after around 1 week of usage, earlier today I have access denied error when I tried to open my Seagate hard drive. I didn't feel that I made any changes to my laptop (was just using it normally to work).
I tried to plug in my hard drive to my friend's laptop (Windows 8) and it was detected and working fine. I can open the files inside it. I also tried to plug in my friend's external hard drive to my HP Probook and I'm also getting access denied error.
I'm not a tech savvy person, so can any of you please kindly give suggestion what I should do to be able to access external hard drive again on my laptop. You can ask me some more information if you need to know more and I will try to give as much as information as I can.
Thanks before hand.
I tried to plug in my hard drive to my friend's laptop (Windows 8) and it was detected and working fine. I can open the files inside it. I also tried to plug in my friend's external hard drive to my HP Probook and I'm also getting access denied error.
I'm not a tech savvy person, so can any of you please kindly give suggestion what I should do to be able to access external hard drive again on my laptop. You can ask me some more information if you need to know more and I will try to give as much as information as I can.
Thanks before hand.
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