I reinstalled a fresh copy of Windows 10 on my tablet I brought and once I did now I have a problem with it not loading the speakers driver or with it being a touchscreen anymore. I've contacted Microsoft and they were not able to help me either we spent over 3 hrs and the end result was the tech told me he would issue me a key for Windows 8.1 being it was a tablet and see if that would work and it did not. Then I also sent a form to the actual company on there site explaining everything and what has happened and I just need the drivers but have not heard anything from them. Please if anyone has any ideas let me know. TIA