The difference is that SP2 came out only a couple years after XP's release, but we're already on like year 5 of Windows 10.
I'm a late adopter and didn't even install XP until after SP2. I waited until a fair bit after SP1 to hit Win7.
Most people just want stability from their OS, but MS is falling short.
7 Had patches that came out after SP1 that caused issues for some people, not all. Just like this.
There is no such thing as a perfectly stable OS and unless people are OK with never getting a patch to fix and exploit or other issue there never will be.
People are free to keep using 7. The problem is they will then complain that the OS has holes and exploits and be fending off massive amounts of attacks and viruses that would be patched in a current OS.
No, it's not. It's like getting Windows 15. I don't want Windows 15. I want Windows 10 SP5. I don't care about whatever new features and functionality they want to cram down my throat (mostly to enable this or that cloud service they'd also like to sell me) - I was fine with Win7, except I understand they can't support it forever.
Time to admit that Microsoft has taken control out of users hands. They don't let us pay for a version without their spyware (unless we pay mega-$$$ for Enterprise edition) and they don't give us a mature and stable baseline for those of us who don't want anything fancy from our OS and mainly value stability.
The user has never had that much control on Windows to begin with. It has always been a middle ground OS between a custom Linux/Unix OS (full) and Mac OS (near none). They have some control over basic things but never on major things, at least since Windows NT.
My only point to it is there will be patches and sometimes issues will happen for some people but the way the author writes this piece its as if this issue affects every single person. I have near 400 10 machines on my network and have yet to have any of these issues written about in articles.