[SOLVED] suspected virus, Discord error code when trying to open

[gamerfan01]

hey guys, just today I've encountered a strange error which I suspect could be a virus. Discord also gives error code (0xc0000005) when trying to open it. I ran a Malware Bytes scan and knocked off a lot of malware but I still get the same error code.

I hope to get a fast response since this is ticking me off

 

[Colif]

Try running memtest86 on each of your ram sticks, one stick at a time, up to 4 passes. Only error count you want is 0, any higher could be cause of the errors. Remove/replace ram sticks with errors.
Memtest is created as a bootable USB so that you don’t need windows to run it

try this
right click start button
choose powershell (admin)
type SFC /scannow and press enter
once its completed, copy/paste this command into same window:

Repair-WindowsImage -Online -RestoreHealth
and press enter

SFC fixes system files, second command cleans image files, re run SFC if it failed to fix all files and restart PC

do you have an ssd or hdd?
running chkdsk on C drive might help
open command prompt (admin)
If you have an ssd, type Chkdsk c: /f
if you have a hdd, type Chkdsk c: /f /r
press enter after and it will ask if you want to run it at startup, agree and restart PC to let it run.

 

[RARRAF]

I have some error with discord and there seams to be problems all over the world https://downdetector.co.uk/status/discord/

 

[Colif]

there was a spike about 12 hours ago but I have been using discord app all afternoon and not run into any errors.

 

[howtobeironic]

0xc0000005 is an access violation error, maybe try running Discord as administrator once?

 

[gamerfan01]

0xc0000005 is an access violation error, maybe try running Discord as administrator once?

still gives the same error. I still think this might be a virus. I ran FRST and got the logs up. I'll post them up if it's needed

 

[gamerfan01]

Try running memtest86 on each of your ram sticks, one stick at a time, up to 4 passes. Only error count you want is 0, any higher could be cause of the errors. Remove/replace ram sticks with errors.
Memtest is created as a bootable USB so that you don’t need windows to run it

try this
right click start button
choose powershell (admin)
type SFC /scannow and press enter
once its completed, copy/paste this command into same window:

Repair-WindowsImage -Online -RestoreHealth
and press enter

SFC fixes system files, second command cleans image files, re run SFC if it failed to fix all files and restart PC

do you have an ssd or hdd?
running chkdsk on C drive might help
open command prompt (admin)
If you have an ssd, type Chkdsk c: /f
if you have a hdd, type Chkdsk c: /f /r
press enter after and it will ask if you want to run it at startup, agree and restart PC to let it run.

got a HDD. I'll give those a go and see what happens

the repair-windowsimage -online -restorehealth command didn't work, it kept saying "repair-windowsimage is not recognized as an internal or external command, operable program or batch command"

 

[howtobeironic]

Are you sure you ran it through powershell? If yes, I'll break the commands down instead (one command per line, from admin cmd/ps):
sfc /scannow dism /online /cleanupimage /checkhealth dism /online /cleanupimage /scanhealth dism /online /cleanupimage /restorehealth sfc /scannow