Good afternoon, ladies and gentlemen. About a couple weeks ago, the system I'm using and have used since I built it in March started to crash and restart without warning infrequently, no more than once per day. Now, it crashes at random times, always seemingly when I'm in the middle of something (including researching how to fix it), and that can include rapid crashes and restarts in which Windows doesn't even fully boot. This morning, one such episode happened before the system shut down completely, and the power button did nothing. Unplugging it and plugging it back in didn't work. The only thing that did (and what caused me to believe the problem was fixed afterward), was flipping the Econ switch on my PSU from ON to OFF.
Then, about an hour ago, it crashed yet again, this time while I was playing DOOM Eternal. My system is built for gaming, and for the first three months of its life, it flawlessly handled games such as DOOM Eternal at max graphical settings. Until recently, while I was playing games was actually one of the few times I felt my PC wouldn't crash. That of course has now gone out the window.
System Specs:
Mobo: ASUS TUF Gaming X570-PLUS (WI-FI)
BIOS Version/Date: American Megatrends Inc. 1405, 11/19/2019
CPU: AMD Ryzen 9 3900x @ 3.8 mhz
GPU: MSI-brand Nvidia GeForce RTX 2080 Super
RAM: Corsair Vengeance RGB Pro DDR4 2x8 GB
PSU: EVGA G5 Supernova (750 watts)
SSD: Samsung 970 EVO w/ M.2 NVMe @ 1 TB
OS: Windows 10 64-bit
My system is clean with no dust inside and perfectly-working fans. Things I have already tried include:
These are all possible solutions I found and tried. None work. If it helps, once my PC comes back from having crashed, the RGB on my memory sticks don't come back on. I thought that meant the RAM was somehow faulty but now I don't think so (and all evidence points to that not being the case). I really hope the issue is simpler than I'm making it because I just don't see how this problem is software-related.
If anyone can diagnose for me why I'm experiencing these crashes and restarts and point me towards a solution, I'll be extremely grateful.
Then, about an hour ago, it crashed yet again, this time while I was playing DOOM Eternal. My system is built for gaming, and for the first three months of its life, it flawlessly handled games such as DOOM Eternal at max graphical settings. Until recently, while I was playing games was actually one of the few times I felt my PC wouldn't crash. That of course has now gone out the window.
System Specs:
Mobo: ASUS TUF Gaming X570-PLUS (WI-FI)
BIOS Version/Date: American Megatrends Inc. 1405, 11/19/2019
CPU: AMD Ryzen 9 3900x @ 3.8 mhz
GPU: MSI-brand Nvidia GeForce RTX 2080 Super
RAM: Corsair Vengeance RGB Pro DDR4 2x8 GB
PSU: EVGA G5 Supernova (750 watts)
SSD: Samsung 970 EVO w/ M.2 NVMe @ 1 TB
OS: Windows 10 64-bit
My system is clean with no dust inside and perfectly-working fans. Things I have already tried include:
- Running "sfc /scannow" in the Command Prompt
- Running the integrated troubleshooter in Windows, which found nothing
- Checking the Reliability History, which has been as useful as swim trunks in Antarctica. It shows the crashes plain as day but not anything regarding a cause or what I can do (just "the previous system shutdown was unexpected")
- Ensuring Windows 10 was up-to-date (along the way fixing an update error I had, which ended up not being the cause of the crashes)
- Ensuring all my drivers were up-to-date
- Uninstalling latest updates
- Resetting the PC
- Switching antivirus software
- Monitoring CPU temps (it's fine)
- Used the Memory Diagnostic Tool to see the RAM was fine (and the PC crashed in the middle of one attempt at it)
- Running System Maintenance
- Running SFC Utility
- Disconnecting peripherals
- Turning off Link State Power Management
- Checking for malware and viruses
- Disabling Fast Startup
- Changing the power plan from Balanced to High Performance and back again.
These are all possible solutions I found and tried. None work. If it helps, once my PC comes back from having crashed, the RGB on my memory sticks don't come back on. I thought that meant the RAM was somehow faulty but now I don't think so (and all evidence points to that not being the case). I really hope the issue is simpler than I'm making it because I just don't see how this problem is software-related.
If anyone can diagnose for me why I'm experiencing these crashes and restarts and point me towards a solution, I'll be extremely grateful.