Question System crashes - what to troubleshoot next

Jul 21, 2023
5
1
15
Recently my pc has been crashing where my monitors both turn off, i still hear audio, then after a few seconds all the rgb in my case turns off other than my ram, and then the ram and fans act like they're working until I hold the power button. Happens normally when in a game or something stressful but temps look fine right before a crash so im not sure what it would be

I've wiped everything and started from windows again, tried a new PSU thinking it could be either of those and it still happened.

Nvidia 3070
Ryzen 9 5900
Asus Prime x570-P
Corsair 750W Gold
 

sitehostplus

Honorable
Jan 6, 2018
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Let's see if we can find out what is actually going on.

Get a copy of 'Who Crashed' here.

Run that utility and see what the report says. Post it up on this forum, so we can see what we are dealing with.
 
Jul 21, 2023
5
1
15
Let's see if we can find out what is actually going on.

Get a copy of 'Who Crashed' here.

Run that utility and see what the report says. Post it up on this forum, so we can see what we are dealing with.
Crash dumps are enabled on your computer.

Crash dump directories:
C:\WINDOWS
C:\WINDOWS\Minidump

No valid crash dumps have been found on your computer.
 
Jul 21, 2023
5
1
15
Crash dumps are enabled on your computer.

Crash dump directories:
C:\WINDOWS
C:\WINDOWS\Minidump

No valid crash dumps have been found on your computer.
Crash dumps are enabled on your computer.

Crash dump directories:
C:\WINDOWS
C:\WINDOWS\Minidump

On Fri 7/21/2023 3:34:12 PM your computer crashed or a problem was reported


Crash dump file: C:\WINDOWS\Minidump\072123-8578-01.dmp (Minidump)
Bugcheck code: 0x133(0x1, 0x1E00, 0xFFFFF8063C8FB320, 0x0)
Bugcheck name:DPC_WATCHDOG_VIOLATION
Driver or module in which error occurred: amdppm.sys (amdppm+0x2fa7)
File path:C:\WINDOWS\System32\drivers\amdppm.sys
Description: Processor Device Driver
Product: Microsoft® Windows® Operating System
Company: Microsoft Corporation
Bug check description:The DPC watchdog detected a prolonged run time at an IRQL of DISPATCH_LEVEL or above. This could be caused by either a non-responding driver or non-responding hardware. This bug check can also occur because of overheated CPUs (thermal issue).
Analysis:This is likely caused by a hardware problem, but there is a possibility that this is caused by a misbehaving driver.
This bugcheck indicates that a timeout has occurred. This may be caused by a hardware failure such as a thermal issue or a bug in a driver for a hardware device.
Read this article on thermal issues
A full memory dump will likely provide more useful information on the cause of this particular bugcheck. The crash took place in a Microsoft module. The description of the module may give a hint about a non responding device in the system.


On Fri 7/21/2023 3:34:12 PM your computer crashed or a problem was reported


Crash dump file: C:\WINDOWS\MEMORY.DMP (Kernel memory dump)
Bugcheck code: 0x133(0x1, 0x1E00, 0xFFFFF8063C8FB320, 0x0)
Bugcheck name:DPC_WATCHDOG_VIOLATION
Driver or module in which error occurred: amdppm.sys (amdppm+0x2fa7)
File path:C:\WINDOWS\System32\drivers\amdppm.sys
Description: Processor Device Driver
Product: Microsoft® Windows® Operating System
Company: Microsoft Corporation
Bug check description:The DPC watchdog detected a prolonged run time at an IRQL of DISPATCH_LEVEL or above. This could be caused by either a non-responding driver or non-responding hardware. This bug check can also occur because of overheated CPUs (thermal issue).
Analysis:This is likely caused by a hardware problem, but there is a possibility that this is caused by a misbehaving driver.
This bugcheck indicates that a timeout has occurred. This may be caused by a hardware failure such as a thermal issue or a bug in a driver for a hardware device.
Read this article on thermal issues
A full memory dump will likely provide more useful information on the cause of this particular bugcheck. The crash took place in a Microsoft module. The description of the module may give a hint about a non responding device in the system.
 
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