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Question System reboots randomly in both Windows and Linux

Dec 26, 2024
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Hello there, I've had this problem for over a year. I updated my CPU and ever since then I've been having problems. Every once in a while I would get a green screen and my PC would reboot (while gaming or browsing the internet). I have tried absolutely everything on the software side, checked RAM, disks, updated BIOS, did stress tests, temperatures are fine. So I decided to try to dual boot because I assumed it was a Windows 10 problem. But then I installed Linux (Bazzite) and it crashed on me again. It was a black screen and a reboot. I took it to two repair shops and they told me they couldn't find anything wrong. I already replaced the motherboard and it happened with both. So far the crash has happened with the system installed in the same drive, the Crucial mx500. It was Windows 10 at first and then when I dual booted I installed Linux on that one too. But I analyzed it again and again with countless programs and none of them gave any error whatsoever. And well, the repair services told me they tested the PSU and couldn't find anything. So I don't know anymore. Could it still be the Crucial drive even if there are no errors? I have no options left. And I can't afford to replace a component unless I'm sure that's the cause. It's been a year now and I cannot find a single solution here. Any ideas?

Specs: Crucial mx500
Kingston 500gb NVME
Asus Tuf B550 Wifi II
TridentZ 16GB RGB RAM
Ryzen 5 5500
Radeon Sapphire Pulse 6500XT
EVGA Gold 650W
 
Have you checked the Crucial mx500 Firmware version:

https://www.crucial.com/support/ssd-support/mx500-support

I would also check the Kingston drive firmware as well. I had issues with my Kingston drive. As you haven't indicated the Kingston Drive Model, the link for the common SSD Drive firmware is below:

https://www.kingston.com/en/support/technical/ksm-firmware-update
Yes I already updated the Crucial firmware but it did not fix anything. It was kind of a mess to get it to update it too. The Kingston one I will do as well but I bought it a month or so ago so it's definitely not the cause. I have Windows on that one and so far it hasn't crashed.