[SOLVED] System tray area flickering and other related issues

[koeitsu]

PC was working just fine but I took it outside to clean the dust a little with a can of compressed air. Nothing extreme at all.

After plugging everything back and turning the computer back on, I got a BSOD (usbaudio.sys, minidump).

Now, an USB icon (safe removal prompt) is constantly flickering in my system tray area. Device manager also keep refreshing every 3 seconds or so.

What I've already tried, but to no avail:

• Checking drivers. All of them were up to date prior cleaning and are still up to date.
• Running sfc /scannow and DISM. The first one detected no errors and the second one was sucessfully completed.
• Making sure all cables outside and inside the PC are properly connected (specially the USB Hub cable on the mobo).
• Reinstalling all USB drivers.

What do you guys think? Thank you in advance!

https://pcpartpicker.com/list/jswQZw

 

[Satan-IR]

There's another driver comes up in the dump. CorsairGamingAudio64.sys

If somethings Corsair USB that involves audio is installed its driver might be conflicting and causing issues.

Do you perhaps have Corsair gaming USB headphones? USB webcam maybe?

 

[koeitsu]

There's another driver comes up in the dump. CorsairGamingAudio64.sys

If somethings Corsair USB that involves audio is installed its driver might be conflicting and causing issues.

Do you perhaps have Corsair gaming USB headphones? USB webcam maybe?

I have a Corsair headphone. Void Pro RGB if I remember correctly.
What should I do? Reinstall drivers/firmware?

 

[Satan-IR]

You said sfc and DISM didn't show any issues. You reinstalled all USB drivers as is USB drivers for the motherboard and the USB drievrs for everything else USB? Including the headphones?

If you already did the driver for headphones and it's still hapenning maybe won't make a different to reinstall them. Sometimes it helps to install al older version of the drivers when they're suspect.

I didn't mean CorsairGamingAudio64.sys is the culprit for certain. It comes up in the dump. It might be a victim of another conflicting or currupt driver or other issue.

Another things I would do is check the USB ports since you did clean it with air and apprently issues srated from then. Look closely with some light and see if there's dust or debris inside ports. Or if there are bent pins in the ports. Also check and look inside the USB header of devices you connect like the headphones.

Also double check if everything is firmly and properly seated. RAM, case front panel USB cable to motherboard perhaps.

Making sure all cables outside and inside the PC are properly connected (specially the USB Hub cable on the mobo).

Is this a USB hub or you mean case front panel USB ports?


Have you tested RAM with Memtest86 or Windows Memory Diagnostic?

 

[Colif]

usbaudio.sys

CorsairGamingAudio64.sys

if the dumps mention both usbaudio,sys and the corsair gaming audio in the same dump, you will likely find it is Corsair gaming to blame.
I have asked a friend to convert dumps to confirm it.
I would update Icue as I assume its part of it.

I can't tell until I look but its likely usbaudio.sys is the victim as its normally a part of windows that crashes, but not the cause.

You said sfc and DISM didn't show any issues. You reinstalled all USB drivers as is USB drivers for the motherboard and the USB drievrs for everything else USB? Including the headphones?

USB is part of windows, you don't need to install the motherboard USB drivers, if there are any. Only boards with them have win 7 drivers. USB 3.0 wasn't part of windows 7 so it needs drivers but everything since is fine.
The actual USB devices may have drivers though.

 

[Satan-IR]

if the dumps mention both usbaudio,sys and the corsair gaming audio in the same dump, you will likely find it is Corsair gaming to blame.
I have asked a friend to convert dumps to confirm it.
I would update Icue as I assume its part of it.

I can't tell until I look but its likely usbaudio.sys is the victim as its normally a part of windows that crashes, but not the cause.


USB is part of windows, you don't need to install the motherboard USB drivers, if there are any. Only boards with them have win 7 drivers. USB 3.0 wasn't part of windows 7 so it needs drivers but everything since is fine.
The actual USB devices may have drivers though.

Yes, you're right. I meant the USB drivers for the devices (headphone etc). In "You reinstalled all USB drivers as is USB drivers for the motherboard and the USB drievrs for everything else USB? " I forgot to change the second 'USB' to chipset/audio drivers for the motherbord.

That's what I thought too. Both usbaudio.sys and CorsairGamingAudio64.sys would probably mean the Corsair drivers are somehow causing the issue.

 

[koeitsu]

if the dumps mention both usbaudio,sys and the corsair gaming audio in the same dump, you will likely find it is Corsair gaming to blame.
I have asked a friend to convert dumps to confirm it.
I would update Icue as I assume its part of it.

I can't tell until I look but its likely usbaudio.sys is the victim as its normally a part of windows that crashes, but not the cause.


USB is part of windows, you don't need to install the motherboard USB drivers, if there are any. Only boards with them have win 7 drivers. USB 3.0 wasn't part of windows 7 so it needs drivers but everything since is fine.
The actual USB devices may have drivers though.

Fixed it by reinstalling my headphone drivers and reconnecting all external cables (some of them in different USB ports). It's all good now but apparently my mousepad (RGB) stopped working. But whatever, it's not like I need it that much anyway. Going to try to fix that later.
Thank you, guys!

 

[Colif]

I wonder what creative it had on it (Dump results - https://jsfiddle.net/wvygj3pm/show)

Dec 26 2021

CtiIo64.sys

(Creative Technology Innovation Co., LTd.)

Headphones are Corsair, do you have Creative speakers?
no creative soundcard,
motherboard uses Realtek

do you have a microphone?