SYSTEM_THREAD_EXCEPTION_NOT_HANDLED Error - What to do?

[jmarcello]

What Failed: atikmdag.sys

I have the most up to date drivers on my computer but I keep getting the blue screen. Especially during installations of World of Warcraft and Overwatch.

I have the following Display Adapter:AMD Radeon R7 200 Series

What info would you need to help diagnose the problem?

I read somewhere that Radeon Last stable version of the R7 Driver was 17.11.1 but the latest driver on AMD's Website is 18.2.1 & 18.3.4 which i have installed.

 

[norcalsc]

nobody knows what kind of computer you have so it'll be hard to help you out.... full system specs and OS please

 

[jmarcello]

Whats the easiest way to do this? I'm using Window's 10

 

[acer2dn]

: Replace atikmpag.sys or atikmdag.sys file


Follow the path C:\Windows\System32\drivers and locate the atikmdag.sys (or atikmpag.sys) file. Rename it as atikmdag.sys.old (or atikmpag.sys.old).


Go to AMD directory (Usually in C:\AMD) and find the file atikmdag.sy_ or atikmpag.sy_.


Copy the file to your desktop.

If you can’t find it in this folder, try typing the name of the file into the search box in the Start panel.

On your keyboard, press the Windows logo key. Type cmd and click Command Prompt.



Type chdir desktop and press Enter to change the directory to your Desktop.



Type expand.exe atikmdag.sy_ atikmdag.sys and press Enter.



Or, type in expand -r atikmdag.sy_ atikmdag.sys and press Enter.



When the expansion is complete, copy the new atikmdag.sys file from your Desktop to C:\Windows\System32\Drivers.

Restart your computer and the problem should be resolved.

 

[jmarcello]

: Replace atikmpag.sys or atikmdag.sys file


Follow the path C:\Windows\System32\drivers and locate the atikmdag.sys (or atikmpag.sys) file. Rename it as atikmdag.sys.old (or atikmpag.sys.old).


Go to AMD directory (Usually in C:\AMD) and find the file atikmdag.sy_ or atikmpag.sy_.


Copy the file to your desktop.

If you can’t find it in this folder, try typing the name of the file into the search box in the Start panel.

On your keyboard, press the Windows logo key. Type cmd and click Command Prompt.



Type chdir desktop and press Enter to change the directory to your Desktop.



Type expand.exe atikmdag.sy_ atikmdag.sys and press Enter.



Or, type in expand -r atikmdag.sy_ atikmdag.sys and press Enter.



When the expansion is complete, copy the new atikmdag.sys file from your Desktop to C:\Windows\System32\Drivers.

Restart your computer and the problem should be resolved.

When you say atikmdag.sy_ I cant find the file type ending in "_" should it be atikmdag.sys?

 

[acer2dn]

: Replace atikmpag.sys or atikmdag.sys file


Follow the path C:\Windows\System32\drivers and locate the atikmdag.sys (or atikmpag.sys) file. Rename it as atikmdag.sys.old (or atikmpag.sys.old).


Go to AMD directory (Usually in C:\AMD) and find the file atikmdag.sy_ or atikmpag.sy_.


Copy the file to your desktop.

If you can’t find it in this folder, try typing the name of the file into the search box in the Start panel.

On your keyboard, press the Windows logo key. Type cmd and click Command Prompt.



Type chdir desktop and press Enter to change the directory to your Desktop.



Type expand.exe atikmdag.sy_ atikmdag.sys and press Enter.



Or, type in expand -r atikmdag.sy_ atikmdag.sys and press Enter.



When the expansion is complete, copy the new atikmdag.sys file from your Desktop to C:\Windows\System32\Drivers.

Restart your computer and the problem should be resolved.

When you say atikmdag.sy_ I cant find the file type ending in "_" should it be atikmdag.sys?

Try it out.

 

[jmarcello]

: Replace atikmpag.sys or atikmdag.sys file


Follow the path C:\Windows\System32\drivers and locate the atikmdag.sys (or atikmpag.sys) file. Rename it as atikmdag.sys.old (or atikmpag.sys.old).


Go to AMD directory (Usually in C:\AMD) and find the file atikmdag.sy_ or atikmpag.sy_.


Copy the file to your desktop.

If you can’t find it in this folder, try typing the name of the file into the search box in the Start panel.

On your keyboard, press the Windows logo key. Type cmd and click Command Prompt.



Type chdir desktop and press Enter to change the directory to your Desktop.



Type expand.exe atikmdag.sy_ atikmdag.sys and press Enter.



Or, type in expand -r atikmdag.sy_ atikmdag.sys and press Enter.



When the expansion is complete, copy the new atikmdag.sys file from your Desktop to C:\Windows\System32\Drivers.

Restart your computer and the problem should be resolved.

When you say atikmdag.sy_ I cant find the file type ending in "_" should it be atikmdag.sys?

Try it out.

Gave it a go and its still blue screening upon trying to install a Game from Blizzard.

 

[acer2dn]

: Replace atikmpag.sys or atikmdag.sys file


Follow the path C:\Windows\System32\drivers and locate the atikmdag.sys (or atikmpag.sys) file. Rename it as atikmdag.sys.old (or atikmpag.sys.old).


Go to AMD directory (Usually in C:\AMD) and find the file atikmdag.sy_ or atikmpag.sy_.


Copy the file to your desktop.

If you can’t find it in this folder, try typing the name of the file into the search box in the Start panel.

On your keyboard, press the Windows logo key. Type cmd and click Command Prompt.



Type chdir desktop and press Enter to change the directory to your Desktop.



Type expand.exe atikmdag.sy_ atikmdag.sys and press Enter.



Or, type in expand -r atikmdag.sy_ atikmdag.sys and press Enter.



When the expansion is complete, copy the new atikmdag.sys file from your Desktop to C:\Windows\System32\Drivers.

Restart your computer and the problem should be resolved.

When you say atikmdag.sy_ I cant find the file type ending in "_" should it be atikmdag.sys?

Try it out.

Gave it a go and its still blue screening upon trying to install a Game from Blizzard.

Sorry for the insanely late reply, I didn't check the forums as much. Did you overclock your card by any chance?