Please list your computers specs with make and model#'s of the major parts.
If its a prebuilt, such as HP, Acer, Dell, etc, then just give us the model # of the service tag# from the sticker on it, usually in the back.
I suspect your issue is simply driver related but without your specs we cannot guide you to the correct ones.
MY DESKTOP SYSTEM INFO:
Item Value
OS Name Microsoft Windows 10 Pro
Version 10.0.19043 Build 19043
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name DESKTOP-
System Manufacturer Gigabyte Technology Co., Ltd.
System Model H410M S2 V2
System Type x64-based PC
System SKU Default string
Processor Intel(R) Core(TM) i5-10400F CPU @ 2.90GHz, 2904 Mhz, 6 Core(s), 12 Logical Processor(s)
BIOS Version/Date American Megatrends Inc. F1, 20-Jan-21
SMBIOS Version 3.2
Embedded Controller Version 255.255
BIOS Mode UEFI
BaseBoard Manufacturer Gigabyte Technology Co., Ltd.
BaseBoard Product H410M S2 V2
BaseBoard Version x.x
Platform Role Desktop
Secure Boot State Off
PCR7 Configuration Binding Not Possible
Windows Directory C:\Windows
System Directory C:\Windows\system32
Boot Device \Device\HarddiskVolume4
Locale United States
Hardware Abstraction Layer Version = "10.0.19041.1151"
User Name DESKTOP-
Time Zone India Standard Time
Installed Physical Memory (RAM) 8.00 GB
Total Physical Memory 7.92 GB
Available Physical Memory 4.29 GB
Total Virtual Memory 15.9 GB
Available Virtual Memory 11.1 GB
Page File Space 8.00 GB
Page File C:\pagefile.sys
Kernel DMA Protection Off
Virtualization-based security Not enabled
Device Encryption Support Reasons for failed automatic device encryption: TPM is not usable, PCR7 binding is not supported, Hardware Security Test Interface failed and device is not Modern Standby, Un-allowed DMA capable bus/device(s) detected, TPM is not usable
Hyper-V - VM Monitor Mode Extensions Yes
Hyper-V - Second Level Address Translation Extensions Yes
Hyper-V - Virtualization Enabled in Firmware Yes
Hyper-V - Data Execution Protection Yes