Telus and shaw modems in the same house

[bailey.adams775]

I'm currently renting a basement suite and I wanted to set up my own internet service but the house already has telus and their max speed for my area is 50down, not enough. I ordered the self install kit from shaw because they can give 150down, the modem flashes yellow when its plugged in to the coaxial port. How do I get around this issue?

 

[USAFRet]

I'm currently renting a basement suite and I wanted to set up my own internet service but the house already has telus and their max speed for my area is 50down, not enough. I ordered the self install kit from shaw because they can give 150down, the modem flashes yellow when its plugged in to the coaxial port. How do I get around this issue?

You can't have two modems in a house without two actual connections from your ISP.
One or the other.

If you want to have the faster connection from Shaw, you have to install that kit, set up an account with Shaw, and call Shaw to authorize your modem. You ca't just plug it into the cable line from Telus and have it magically work.

 

[BuddhaSkoota]

You can't have two modems in a house without two actual connections from your ISP.
One or the other.

If you want to have the faster connection from Shaw, you have to install that kit, set up an account with Shaw, and call Shaw to authorize your modem. You ca't just plug it into the cable line from Telus and have it magically work.

I could be mistaken, but OP may be referring to DSL from Telus, and coax from Shaw.

 

[USAFRet]

You can't have two modems in a house without two actual connections from your ISP.
One or the other.

If you want to have the faster connection from Shaw, you have to install that kit, set up an account with Shaw, and call Shaw to authorize your modem. You ca't just plug it into the cable line from Telus and have it magically work.

I could be mistaken, but OP may be referring to DSL from Telus, and coax from Shaw.

That could well be.
Either way, he still has to call Shaw to get it up and running.