I moved into a new house and signed up for my own internet with the same ISP as my previous place, but opted for faster speed. My internet has been constantly having big lag spikes whenever a constant connection is needed (i.e when live streaming, when watching streams, when gaming).
I have 750/750 fiber internet through Telus in Canada. The download speeds on speed test always show good results but the actual performance has been horrible. Running WinMTR multiple times for extended periods showed very little to no packet loss, and every hop except for the 2nd seemed completely fine.
However, the 2nd hop very clearly portrays my problem - a solid average speed with spikes of 4 second+ response time.
Interestingly, if I switch on a VPN and have a location close to my place selected for a server, the WinMTR shows no big spikes in ms though it does result in slower overall speeds. However, they are consistent speeds allowing me to actually watch streams, stream myself, and play games which are the big 3 things for my computer. Our Wi-Fi throughout the house is also quite slow, but that is a less important issue than my PC as I'm.. well.. a bloody gamer that needs to game, yo!
What could be the problem here and how can this be resolved? At this point, it is unusable for me without a VPN but a VPN does not allow me to unlock the speeds I am paying for and want.
I have 750/750 fiber internet through Telus in Canada. The download speeds on speed test always show good results but the actual performance has been horrible. Running WinMTR multiple times for extended periods showed very little to no packet loss, and every hop except for the 2nd seemed completely fine.
However, the 2nd hop very clearly portrays my problem - a solid average speed with spikes of 4 second+ response time.
Interestingly, if I switch on a VPN and have a location close to my place selected for a server, the WinMTR shows no big spikes in ms though it does result in slower overall speeds. However, they are consistent speeds allowing me to actually watch streams, stream myself, and play games which are the big 3 things for my computer. Our Wi-Fi throughout the house is also quite slow, but that is a less important issue than my PC as I'm.. well.. a bloody gamer that needs to game, yo!
What could be the problem here and how can this be resolved? At this point, it is unusable for me without a VPN but a VPN does not allow me to unlock the speeds I am paying for and want.