The audio service is not running

[nalex]

Hi all,

Just wondering if someone might be able to help me. I'm having troubles with my windows audio service. It seems to be crashing everytime I click on it after I start the service.

I have recently done a fresh install of windows so it might be that I'm missing a certain driver or something but I can't figure it out.

Any tips or tricks welcome.

Your help in advance is appreciated!

 

[unreal9400]

Go to device manager look for sound, video and game controllers.
Let me know what kind of audio device you have.

 

[nalex]

Hi Unreal, thanks for your reply.

I've got a few things:

Corsair VOID RGB Wireless Gaming Headset
NVIDIA High Definition Audio
NVIDIA Virtual Audio Device (Wave Extensible) (WDM)
VIA HD Audio

Thanks!

 

[unreal9400]

It should be VIA HD Audio.
What is the driver version?
Try uninstalling and then reinstall the driver again this should work in most cases.

 

[nalex]

Sorry - had a manic couple of days! When you say it should be VIA HD Audio, what do you mean exactly? This should be the problem?

I will check the driver version later once I'm home from work.

Once again I appreciate your response.

 

[unreal9400]

You can find the sound driver on the manufacturer website ( e.g Hp , Dell ) or the motherboard manufacturer website.

 

[nalex]

I downloaded the sound drivers from my motherboards manufacturers website and installed those, but still to no avail. It keeps coming back, when I click on it or change the volume via the buttons on my keyboard it turns straight back off.

 

[unreal9400]

Regarding the "The Audio service is not running" issue, please first try start the Windows Audio service by the steps below:

Solution taken from another website.
https://social.technet.microsoft.com/Forums/windows/en-US/56d0bf26-d5a7-42fd-9b95-d6ba89c53f6e/the-audio-service-is-not-running?forum=w7itproperf
1. Click the Start Button, type "services.msc" (without quotation marks) in the Search Bar and press Enter to start Services.
2. In the right pane, please check whether the Windows Audio service is started.
3. If not, please double click the service. In the tab "General ", make sure the "Startup Type" is "Automatic". Then please click the button "Start" under "Service Status" to start this service.

 

[AbdouMti]

Hi !
Try this methode ... in this video
https://youtu.be/Z_Gg-1OEc7g

Thank you !!