The number of processors I have is 8, but in the msconfig boot window in the Advanced options, it only shows 1 processor

Nov 19, 2018
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Hey guys, so i just bought a new laptop 2 weeks ago, nothing was wrong until it got slow so suddenly, I checked and there was only 1 processor enabled, I tried to change it but the options were only "1" Thank you for those who can help! ^_^