- Jan 28, 2018
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My self-build (under 2 years old) has been randomly rebooting itself for several months - no blue screen, no error message, it reboots as if it had just been switched on for the first time. The frequency was low at first, maybe once a week, but it's been daily for a long time now.
It can happen after 5 hours or 5 minutes. I could be playing a game, watching a video in a web browser, clicking the Win button, doing literally nothing, already in the middle of a shut down, or having just rebooted itself and then immediately doing it again. It's seemingly random.
Having tried all sorts of fixes that made literally no difference (cleaning, resetting CPU, etc), I tore out a stick of RAM, halving it to just 4GB... and it stopped doing it. How weird!... But about 3 days later it rebooted, and it's started to get more common. Putting both sticks back now makes it worse.
My gut feeling from the start was that the motherboard has developed a fault, and that the RAM attached to it can affect the rebooting seems to me at least that this is correct.
So what do you think? Does this sound like mobo trouble to you?
I believe it is still under warranty with Aria.co.uk (although their customer service has not been good so far) and I don't want to get a new one and open up a can of worms with the OS.
SPECS
- Gigabyte GA-970A-UD3P AMD Socket AM3+ Motherboard
- 2x 4GB Corsair Vengeance Jet Black 1866MHz CL9 DDR3 Dual/Quad Channel RAM
- AMD (Piledriver) FX-4300 3.80GHz (4.00GHz Turbo) Socket AM3+ 4-Core Processor
- MSI NVIDIA GeForce GT 1030 2GH OC GDDR5 64 Bit Memory PCI Express Graphics Card
- Thermaltake TR2 Challenger 500W 80+ Certified APFC Power Supply
- 250GB Samsung 850 EVO Solid State Drive
[Further info: Temperatures are completely normal, I bought a new GPU so it's not that, the PSU is 80 Bronze certified, I've tried different power cords and wall outlets, MemTest found no RAM errors, I get no blue screens or software issues, I can absolutely gun the thing with games an applications and it copes fine.]
Many thanks for reading - I love this forum, it's helped me so much in the past too. x
It can happen after 5 hours or 5 minutes. I could be playing a game, watching a video in a web browser, clicking the Win button, doing literally nothing, already in the middle of a shut down, or having just rebooted itself and then immediately doing it again. It's seemingly random.
Having tried all sorts of fixes that made literally no difference (cleaning, resetting CPU, etc), I tore out a stick of RAM, halving it to just 4GB... and it stopped doing it. How weird!... But about 3 days later it rebooted, and it's started to get more common. Putting both sticks back now makes it worse.
My gut feeling from the start was that the motherboard has developed a fault, and that the RAM attached to it can affect the rebooting seems to me at least that this is correct.
So what do you think? Does this sound like mobo trouble to you?
I believe it is still under warranty with Aria.co.uk (although their customer service has not been good so far) and I don't want to get a new one and open up a can of worms with the OS.
SPECS
- Gigabyte GA-970A-UD3P AMD Socket AM3+ Motherboard
- 2x 4GB Corsair Vengeance Jet Black 1866MHz CL9 DDR3 Dual/Quad Channel RAM
- AMD (Piledriver) FX-4300 3.80GHz (4.00GHz Turbo) Socket AM3+ 4-Core Processor
- MSI NVIDIA GeForce GT 1030 2GH OC GDDR5 64 Bit Memory PCI Express Graphics Card
- Thermaltake TR2 Challenger 500W 80+ Certified APFC Power Supply
- 250GB Samsung 850 EVO Solid State Drive
[Further info: Temperatures are completely normal, I bought a new GPU so it's not that, the PSU is 80 Bronze certified, I've tried different power cords and wall outlets, MemTest found no RAM errors, I get no blue screens or software issues, I can absolutely gun the thing with games an applications and it copes fine.]
Many thanks for reading - I love this forum, it's helped me so much in the past too. x
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