7/23/25
Just to update. After the uninstall, and re-install I clicked on about a dozen images from the gallery section and they all successfully loaded and everything appeared to be working fine.
The next day, I went in to check some more of them out and it was back to doing the same thing. "Downloading" would briefly pop up in the top right, but the image wouldn't load either on the LCD screen or the preview window. However, the ones I previously clicked on and actually downloaded were still working.
I uninstalled the app again and did another install and now its just back to not working again. I have uninstalled and reinstalled 3 times. Thermals still great, can still upload custom videos and all that works great, but I can definitely say the one knock on this cooler is that the software needs some refining and at least for me, displaying images from the gallery tab has been less than reliable.
Also, just on a side note and something that I found absolutely hilarious. . .
In true Chinese manufacturing fashion, Thermalright stole their warranty language from Corsair. And when I say stole, they literally cut and pasted it verbatim and didnt even bother to replace Corsairs name in their "Limitation of Liability" terms hahaha. . .