[SOLVED] Thermaltake Riing 14 LED 256 Color Fan TT Premium Edition - 3-Pack - Fan Controller Problem

[Vecca]

Ok so im having a problem with my thermaltake fan controller everything is plugged in and i have tried pretty much everything to try and fix it. Anyone done something other than the basics to fix this?

All fans connected, molex is connected, internal usb is connected.

Things ive tried:
- Different software versions
- unplugging replugging
- switching internal ports
- deleting corsair link 4
- setting all to aurora -> save -> shutdown


CPU: 7700k
Motherboard: Z270x Gaming 5
Ram: Dominator plat 16gb 3000mhz
SSD/HDD: 970 evo
GPU: 1070
PSU: 750w gold
Chassis: 760t
OS: win home

https://imgur.com/a/HY5I201

 

[Lutfij]

...and i have tried pretty much everything to try and fix it.

You might want to tell us what you've tried so far.

You might also want to mention how you've got the fan controller connected in your system. Also, list your specs like so:
CPU:
Motherboard:
Ram:
SSD/HDD:
GPU:
PSU:
Chassis:
OS:

 

[Vic 40]

@Lutfij,

He updated his first post.

You downloaded the software from here?
http://www.thermaltake.com/products-model_support.aspx?id=C_00003016
use the first option.

Looked at his video and he seems to have a good suggestion at around min 5.00,
https://www.google.nl/url?sa=t&rct=j&q=&esrc=s&source=web&cd=4&cad=rja&uact=8&ved=2ahUKEwiYqe_u2tffAhUQZFAKHXsFC1IQwqsBMAN6BAgAEAc&url=https%3A%2F%2Fwww.youtube.com%2Fwatch%3Fv%3Dd66a9CSIqoU&usg=AOvVaw0cKtTb4uwLMF4Zkk10T1rL
it seems they are on looking at your picture. Might want to look at all of it,but think that might make the difference.

Also at min 6.00 in the next he says to make sure that those switchs he points at are in a specific place when using one controller,
https://www.youtube.com/watch?v=_5Gt3SnJU5c

 

[Vecca]

@Lutfij,

He updated his first post.

You downloaded the software from here?
http://www.thermaltake.com/products-model_support.aspx?id=C_00003016
use the first option.

Looked at his video and he seems to have a good suggestion at around min 5.00,
https://www.google.nl/url?sa=t&rct=j&q=&esrc=s&source=web&cd=4&cad=rja&uact=8&ved=2ahUKEwiYqe_u2tffAhUQZFAKHXsFC1IQwqsBMAN6BAgAEAc&url=https%3A%2F%2Fwww.youtube.com%2Fwatch%3Fv%3Dd66a9CSIqoU&usg=AOvVaw0cKtTb4uwLMF4Zkk10T1rL
it seems they are on looking at your picture. Might want to look at all of it,but think that might make the difference.

Also at min 6.00 in the next he says to make sure that those switchs he points at are in a specific place when using one controller,
https://www.youtube.com/watch?v=_5Gt3SnJU5c

he has a different problem i also tried his way and didnt fix it

 

[Vic 40]

Try RGB Fusion from Gigabyte since your motherbord is Gigabyte. Might want to install App Center first since they say it you should,but changed colors on my Gigabyte RTX 2070 without the App Center,is up to you.
Here the support for your motherboard,
https://www.gigabyte.com/Motherboard/GA-Z270X-Gaming-5-rev-10#support-dl-driver
look under utilities.

Here they show at the Gigabyte site that your fans are compatibel,
https://www.gigabyte.com/sa/mb/rgb/ready
the first three fan pack you see (=> Cooler),click it and it will take you to the Thermatake site.

Might wel first uninstall the Thermaltake software to be sure.

One other thing here maybe before trying RGB Fusion i see you clicked the profile 1 button in the software,but do you need to click the controller as well? Tried that?

 

[Vecca]

Try RGB Fusion from Gigabyte since your motherbord is Gigabyte. Might want to install App Center first since they say it you should,but changed colors on my Gigabyte RTX 2070 without the App Center,is up to you.
Here the support for your motherboard,
https://www.gigabyte.com/Motherboard/GA-Z270X-Gaming-5-rev-10#support-dl-driver
look under utilities.

Here they show at the Gigabyte site that your fans are compatibel,
https://www.gigabyte.com/sa/mb/rgb/ready
the first three fan pack you see (=> Cooler),click it and it will take you to the Thermatake site.

Might wel first uninstall the Thermaltake software to be sure.

One other thing here maybe before trying RGB Fusion i see you clicked the profile 1 button in the software,but do you need to click the controller as well? Tried that?

Hmm doesnt show my fans in the menu, maybe needs to be directly isnt the motherboard and not through a controller

 

[Vic 40]

Talking about RGB Fusion? Sure everything is connected well?
https://www.youtube.com/watch?v=_5Gt3SnJU5c
Also try and make sure you connect fans in following order so use ports 1+2+3.

 

[Vecca]

Ok so im assuming its faulty and have requested a new fan controller

 

[Vic 40]

Okay,hope that solves your problem.

 

[Vecca]

Got new fan controller today and it worked.

 

[Vic 40]

That's good to hear.