Tom's Hardware AMA With Asus: The Recap

[Guest]

We recap our AMA with Asus from March 25 and 26, 2015.

Tom's Hardware AMA With Asus: The Recap : Read more

 

[tom10167]

Why is your rma policy so terrible? This is the only question I wanted answered.

 

[atwspoon]

Oh stoof. There are always cracks in the system, but I personally have bought ASUS products for the past 5 years with no NEED for rma. two motherboards, a monitor, a soundcard, a bluray drive, is there anything ASUS does not sell? top quality brand has no practice with rma because they don't need it eh?

 

[ykki]

""What are your overall strategies for competing against MSI, EVGA, and Gigabit in the graphics card market?"" <-- Its Gigabyte.

 

[TechnoD]

Really liked this AMA, read through/been in quite a few over the last year and I feel like they Asus rep's did a good job with valuable responses; not just spewing canned lines corporate gave them.

 

[norseman4]

A. Our upcoming MG series monitor will offer an in place switching panel at 120 to 144 Hz. Stay tuned... Resolution will be 2560 x 1440.
;;;
in AdaptiveSync ... yes please. QHD + IPS + AS = Win. (Long term)

 

[kenjitamura]

A. Our upcoming MG series monitor will offer an in place switching panel at 120 to 144 Hz. Stay tuned... Resolution will be 2560 x 1440.
;;;
in AdaptiveSync ... yes please. QHD + IPS + AS = Win. (Long term)

I'm waiting for this specific combination: IPS + AS + QD(Quantum Dots). Quantum Dots increase the number of colors achievable on an IPS monitor by 30% according to LG.

 

[redgarl]

How could your quality assurance and design team be so horrible?

G73jhA1 was the biggest lemon I ever bought!

 

[tomfreak]

and NOBODY ask why Asus does not release Sabertooth reliability version of GPU... sigh...... i mean if we to have spend $500-600 a GPU a Sabertooth component would be nice to have.

 

[hst101rox]

I still don't like how they dodged my socketed vs soldered CPU question regarding their gaming laptops. They didn't really say why they switched from socketed to soldered with the G75 (socketed) laptop to the G750 (soldered) and G751 (soldered). The G750 weighs more than the G75.
I think it's pressure from Intel and they won't fight it.

 

[buzznut]

Why is your rma policy so terrible? This is the only question I wanted answered.

Actually that is a quite valid question. I have has horrible RMA experience with ASUS which has deffinitely inffluenced my buying decisions.

The other question I would have is why there are so few monitors with Display port. Especially higher end monitiors, such as IPS. Most video cards are equipped with Displayport, in fact this is the easiest way to support mulitmonitor setups.

I love ASUS monitors and would be willing to buy more, but the lack of Dsiplayport is cery disappointing. So if you want to sell more monitors, especially the more expensive ones, why not include it>

 

[Shin-san]

I actually heard Dr. Seuss's name is Americanized as "Soohs". The original pronunciation was either "Soice" or "Zoice". I might pronounce it as "ahZoice"

 

[uglyduckling81]

I never buy Asus any more. Very unreliable and low quality products.

 

[stoned_ritual]

I went through 3 maximus v gene boards before I gave up on the entire "gaming" marketing scheme. Be wary of products labeled "gaming", as it's usually just their attempt at putting lipstick on a pig.