Well, it had to happen sooner or later. So far, in all these years, I've been very lucky I guess when it comes to ordering motherboards from Amazon and Newegg, and before that, I guess also geeks.com, NCIX and others, as I've never had one come to me completely unusable out of the box.
Doing a build right now for a customer and I got an ASRock H670 Steel Legend that had obviously been sold and returned before, but figured I'd try it anyhow. Nothing. Nada. Power, but a solid DRAM light from power on and nothing changes. Took it back apart, bent pins in the socket and not from me. Tried the CPU, an i5-14400 in my Z690 Aorus elite ax and works fine. Tried my 12700k in that board, no good, so the one pin that is just barely deviant from the rest was enough to not work.
But I can see why now. Said "Shipped by Amazon. Sold by Amazon" when I ordered it. Customer service agent said, no, it was a third party seller. So first of all, Amazon is realizing people don't want to buy from their third party retailers and is trying to fool people using misleading and deceptive crap on the product pages, which should surprise nobody. But also, that board cost me $99.00 plus tax, and they couldn't replace it because ALL other options for that board, even from other retailers like Newegg, are like 75-100 bucks more. This seller
<Mod Edit> KNEW the board was bad and was hoping I'd (Or whoever) would be the type to not question it and just eat the faulty board. Screw you man. Not my first rodeo and not my circus, not my monkeys.
So returned it, but then, the next closest decent board of any chipset worth buying for LGA 1700 that's actually available in an ATX form factor is a Z790 board that's 45 bucks more. Customer isn't happy but being as the whole rest of the system is already built other than the case fans which arrive today, what can they really do? What can I really do for that matter. I can't make Amazon give me another suitable board for the same price if one isn't available.
Gonna look good though, as I'm ordering an ASRock Z790 Pro RS D4, which will still match the case and is probably fairly close in quality to the Steel Legend that failed, plus being a Z board likely has some features that the H board didn't.
This system. I gotta say, I've never really been a big fan of white builds, but this is the second one I've done recently and they really do look nice. Pics coming after the new board arrives as it will look different than the pics I took with the original board, and no fans, installed.
PCPartPicker Part List
CPU: Intel Core i5-14400 2.5 GHz 10-Core Processor ($169.96 @ Newegg)
Motherboard: ASRock Z790 Pro RS/D4 ATX LGA1700 Motherboard ($139.98 @ Newegg)
Memory: G.Skill Ripjaws V 16 GB (2 x 8 GB) DDR4-3600 CL16 Memory ($35.99 @ Amazon)
Storage: TEAMGROUP MP33 PRO 512 GB M.2-2280 PCIe 3.0 X4 NVME Solid State Drive ($36.89 @ Amazon)
Storage: Patriot Burst Elite 960 GB 2.5" Solid State Drive ($47.99 @ Amazon)
Case: Thermaltake S300 Tempered Glass Snow Edition ATX Mid Tower Case ($59.99 @ Newegg)
Power Supply: ADATA XPG Core Reactor II 650 W 80+ Gold Certified Fully Modular ATX Power Supply ($69.98 @ Amazon)
Case Fan: Thermalright TL-C12W-S V3 X3 66.17 CFM 120 mm Fans 3-Pack ($12.90 @ Amazon)
Monitor: MSI Pro 27.0" 1920 x 1080 100 Hz Monitor ($94.99 @ Amazon)
Keyboard: Logitech MK235 Wireless Standard Keyboard With Optical Mouse ($19.98 @ Amazon)
Total: $688.65
Prices include shipping, taxes, and discounts when available
Generated by PCPartPicker 2025-03-12 15:19 EDT-0400