Question Toshiba laptop not booting

Mar 11, 2020
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Hi,

I have a Toshiba Satellite C50-B-14D. Recently I tried booting it however the system froze on the "Toshiba Leading Innovation" screen with the numlock key permanently lit. Trawling through various internet solutions I eventually pressed the following key combo before firing up the laptop: <ALT> <NUMLOCK><F12>.

This key combo brings up a new screen with the words: Entering Boot Menu...

And then...nothing. I have removed the hard disk and formatted it before slotting it back in but that has had zero effect.

Any ideas will be gratefully appreciated.

Thanks in Advance.