Hi, bought a hp envy x360 13-ag0014au last week (8gb onboard ram) and it cant even handle a single browser page open if its heavy on ads like ebay or amazon without eventually crashing. In task manager the ram usage is sitting around 40% with nothing open and just windows and Malwarebytes running background stuff. I get that the available memory is supposed to be about 2gb less than the physical, but the physical is 2gb less than the installed. I found a thread with a guy that had almost the exact same issue with another hp envy, but I tried a repair install of windows and it hasn't changed.
Any ideas on what I can try? Don't want to go through the warranty hassle if I can help it.
system info
installed physical memory: 8gb
total physical memory: 5.96gb
available physical memory: 3.37gb
bios just says there's 8gb there
Any ideas on what I can try? Don't want to go through the warranty hassle if I can help it.
system info
installed physical memory: 8gb
total physical memory: 5.96gb
available physical memory: 3.37gb
bios just says there's 8gb there
[SOLVED] Total Physical Memory (2.1gb) MUCH less than Installed Physical Memory (12gb)--even at boot up
I've reviewed similar threads but haven't quite found the answer that fits my problem. I have an HP Envy 360 laptop running Windows 10 Pro (64-bit). In the past three or four months, I've developed some problems--the main one being Photoshop being unable to run for any length of time. Tool...
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