So I am helping a friend with a computer issue and what they ended up wanting has just turned into a nightmare.
The Computer is a Dell DCNE. When I got the computer it would boot to just after the dell screen and give me the option of launching startup repair or start normally. after a few startup repairs failing I asked my friend if they needed any of the data on the HDD and they said no. I formatted the HDD and figured it would be easier. Now I get the BOOTMGR error like I should and restart with CTRL+ALT+DEL then I go to boot order and try and boot from the windows 7 disk he gave me. It is a burnt copy disk not official. Legal just he made an ISO and put on a disk. When I try and boot from the disk i get a "Selected Boot Device Not Available" Press F1 or F2. I ran the diagnostics and everything is passed. I went into BIOS and swapped it from IDE to SATA. I reset the CMOS and pulled the battery just in case. I was hoping the CMOS reset would allow the disk drive to be read but it still says selected boot device not available.
Any help would be great. I just want to be able to install windows on this thing and be done with it!
The Computer is a Dell DCNE. When I got the computer it would boot to just after the dell screen and give me the option of launching startup repair or start normally. after a few startup repairs failing I asked my friend if they needed any of the data on the HDD and they said no. I formatted the HDD and figured it would be easier. Now I get the BOOTMGR error like I should and restart with CTRL+ALT+DEL then I go to boot order and try and boot from the windows 7 disk he gave me. It is a burnt copy disk not official. Legal just he made an ISO and put on a disk. When I try and boot from the disk i get a "Selected Boot Device Not Available" Press F1 or F2. I ran the diagnostics and everything is passed. I went into BIOS and swapped it from IDE to SATA. I reset the CMOS and pulled the battery just in case. I was hoping the CMOS reset would allow the disk drive to be read but it still says selected boot device not available.
Any help would be great. I just want to be able to install windows on this thing and be done with it!