Question Transferring data from external drive - PC freezes

Mar 19, 2025
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I have several disks from old laptops, desktops and was wanting to transfer to a newer PC. I have done such things many times. But I bought an Alxum SATA to USB adapter after many good reviews. I plug everything in. The drive shows up on the PC as D: but any acton after that leads to the PC freezing. I can see a list of files but when I click, it freezes. I have tried CHKDSK via Admin Command Prompt but the Comman Prompt freezes when the command attempts execution (CHKDSK D: /f). I tried it on my Windows 10 and then later upgraded to Windows 11 - same issues. I have uninstalled the USB drivers in Device Manager and reinstalled by restarting - same problems. If I right click on the drive in Device Manager, it freezes. I have tried both of the USB ports on the PC, same. I cannot use a different USB cable as it is hardwired into the Alxum. I cannot even right click for properties on the drive in My PC as it also causes freezing. I realise that one issue can be a bad drive, but none of my 3 drives have ever been bad and it would be a coincidence if all 3 went down just as I am using the Alxum.

I can try on my son's Mac (or can I??) when I next see him. But other than that I am running out of ideas. Any thoughts? Thank you.

 
Welcome to the forums, newcomer!

I tried it on my Windows 10 and then later upgraded to Windows 11 - same issues.
If you've migrated to Windows 11 using the internal upgrade path from Windows 10, you're advised to reinstall Windows 11 after recreating your bootable USB installer for the OS. Once you install the OS in offline mode, you're supposed to install all drivers for your platform in an elevated command, i.e, Right click installer>Run as Administrator.