Trouble getting Software

[vykorax]

So,recently I Bought the Xtreme Gaming keyboard,and inserted the software disk into my PC.Nothing poped up,not sure what to do.any help on how to locate the disk?

 

[Frag Maniac]

I assume this is what you're looking for. Make sure model number and OS version match (XK700, W8-10).

https://www.gigabyte.com/Keyboard/XK700#support-dl-utility

 

[vykorax]

My keyboard is the XG-864 not sure that's right

 

[Frag Maniac]

Weird thing is I can find that model (called XG 864 Lumen), on question threads on Gigabyte's support forum, but I can't find it anywhere on Gigabyte's site, no matter whether I look under Keyboards, or search for the model name.

At any rate, usually when you put a disc in and see no UI, either autorun is disabled in Windows, or it doesn't use autorun, or is just very slow to open. In that case try going to This PC, and the drive letter you have assigned to your optical drive and right click it then click open.

There you may see an exe to run setup.

 

[vykorax]

not sure i understand

 

[Frag Maniac]

In W10, put the disc in your DVD drive, click the Start button, then This PC. The next page will show all your drives. Right click on the optical drive icon, usually designated DVD Drive, or DVD RW Drive. The pop up window that opens should show an Open option at the top. Click on that to see the actual contents of the disc. Look for something that says setup or install. Setup is usually a setup.exe, and should launch the installer to install the Keyboard software.

 

[vykorax]

Thank you so very much! It helped.