• Happy holidays, folks! Thanks to each and every one of you for being part of the Tom's Hardware community!

Question Trouble with finding unknown driver

Nov 6, 2024
3
0
10
Hello

I've just registered on this forum, and i have to say the "archive" here has helped me a whole lot of times, and i am really grateful for that. However there is one issue i have witch i somehow can not manage to solve, and that i have been searching around the internet for ages and only left with more questions than aswers.

Hardware Ids of 1x Unknown driver
ACPI\VEN_CYP&DEV_0002
ACPI\CYP0002
*CYP0002

I have tried everything, and i have updated all my other drivers but this remains.

PC Specifications
Motherboard: Asus Rog corsair X670E Hero
Processor: AMD Ryzen 7950X
Power supply: Corsair HX1200W (installed in 06.2022
Ram: G.Skill Trident Z5 Neo DDR5-600 C30 DC32gb 4x
Storage:
1x Samsung 990 Pro SSD PCIe 4.0 NVMe M.2 1tb (OS)
1x Samsung 990 Pro SSD PCIe 4.0 NVMe M.2 1tb (Games/misc)
GPU: Gainward GeForce RTX 4090 Phantom 24gb GDDR6X
CPU Cooler: Corsair iCUE H170i Elite Capellix XT 420mm
Cabinet: Corsair 7000D Airfow Big Tower
Monitor: Samsung Odyssey G7 32" curved (LC32G75TQSREN)
Windows 11 Home
BIOS: Version 2506 13.51 MB 2024/11/05


Kind regards
Me
 
Last edited:
Welcome to the forums, newcomer!

When posting a thread of troubleshooting nature, it's customary to include your full system's specs. Please list the specs to your build like so:
CPU:
CPU cooler:
Motherboard:
Ram:
SSD/HDD:
GPU:
PSU:
Chassis:
OS:
Monitor:
include the age of the PSU apart from it's make and model. BIOS version for your motherboard at this moment of time.

I have tried everything,
What is it that you've tried to exhaustion before creating your account and this thread...?
 
I have tried everything,
What is it that you've tried to exhaustion before creating your account and this thread...?
A dozen youtube videos with the same advice over and over

(Device manager -> update driver or search for updates) - No result

(Device manager -> crtl+v hardware id and search for it) - many simlar problems but no solutions, i did however find some kind of relation to thunderbolt or something named cypress, i had installed the thunderbolt driver already but i checked it again and with no result

thats everything i have figured unfortunately
 
PC Specifications
Motherboard: Asus Rog corsair X670E Hero
Processor: AMD Ryzen 7950X
Power supply: Corsair HX1200W (installed in 06.2022
Ram: G.Skill Trident Z5 Neo DDR5-600 C30 DC32gb 4x
Storage:
1x Samsung 990 Pro SSD PCIe 4.0 NVMe M.2 1tb (OS)
1x Samsung 990 Pro SSD PCIe 4.0 NVMe M.2 1tb (Games/misc)
GPU: Gainward GeForce RTX 4090 Phantom 24gb GDDR6X
CPU Cooler: Corsair iCUE H170i Elite Capellix XT 420mm
Cabinet: Corsair 7000D Airfow Big Tower
Monitor: Samsung Odyssey G7 32" curved (LC32G75TQSREN)
Windows 11 Home
BIOS: Version 2506 13.51 MB 2024/11/05
 
Last edited by a moderator:
Did you install all drivers listed here;
manually in an elevated command?

Manually install the latest chipset drivers sourced from here;
https://www.amd.com/en/support/downloads/drivers.html/chipsets/am5/x670e.html
 
It's likely nothing more than a thermal sensor or fingerprint scanner that isn't even present. Unless you are anal about having all drivers possible, and the system is functioning normally, you can safely ignore the device manager entry. Or, as above, install all drivers available from the motherboard manufacturer.