[SOLVED] Troubleshoot Restarting PC

[iTRiP]

Antec NX220 RGB LED Gamer Case.
Intel i5 10600K 4.8GHz Hex Core Processor with Hyper-Treading (CPU)
Intel Stock LGA1200 Cooler.
Gigabyte B460M D3H Motherboard.
24GB 2133 MHz Dual-Channel (8GB+4GB Corsair DDR4 & 8GB+4GB Corsair DDR4) (RAM)
ASUS AMD TUF Radeon RX 7900 XT OC 20GB. (GPU)
Antec HCG EXTREME 1000 Watt Gold Power Supply. (PSU)
Samsung 500GB EVO 860 Solid State Drive, Installed Games. (SSD)
Samsung 980 PRO 1TB Solid State Drive, Operating System, Installed Games. (NVMe)
Samsung 980 PRO 2TB Solid State Drive, Installed Games. (NVMe)
Western Digital Blue 2TB SN550 Solid State Drive, Installed Games. (NVMe)
Seagate 2TB ST2000DM008. 7200rpm Hard Drive, Games backup. (HDD)
Seagate 2TB ST2000DM008. 7200rpm Hard Drive, Games backup. (HDD)
Seagate 10TB ST10000VE0008. 7200rpm Hard Drive, Movies. (HDD)
Microsoft VHD Blue Ray Image Drive.
Intel 1000Mbps Ethernet.
D-Link 300Mbps Usb WiFi.
Genius GX Scorpion K220 Wired Usb RGB Gaming Keyboard.
XGR Wired Usb LED Gaming Mouse.
Logitech Stereo Speakers.
LG 24inch 1080p 144Hz Monitor. (Capable of 2160p [4K] @ 120Hz)
Microsoft Windows 11 Home 64bit Usb Install media and activation.

On either windows 11 23H2 or windows 11 24h2 installed, PC restarts seemingly randomly when idle.
Reliability monitor displays error with the pc did not shut down properly, or previous shutdown was unexpected.
Before this error started the pc had been running without issue for 11 days, since it had been totally rebuilt, completely formatted and completely reset, and reinstalled. (to test the pc had been formatted and reinstalled again, with no resolve)

Thank you.

 

[iTRiP]

Let us know how it goes.

Now the pc had been on idle ( no random restarts yet ) downloading games whole night and day, like every other time, but there had been a difference there wasn't hot ambient today as opposed to the other days where it was very hot when these restarts occurred, anyway maybe I was only suffering in the heat and the pc had no issues, quite easily differentiated by the fact that the pc had no issues even in the heat when it had load.

Quite the time figuring out stability if one is faced by so many factors simultaneously when rebuilding.

At this point I think the clear CMOS had actual affect to the pc's sitch.

Thanks for your support, everybody.

 

[Roland Of Gilead]

Now the pc had been on idle ( no random restarts yet ) downloading games whole night and day, like every other time, but there had been a difference there wasn't hot ambient today as opposed to the other days where it was very hot when these restarts occurred, anyway maybe I was only suffering in the heat and the pc had no issues, quite easily differentiated by the fact that the pc had no issues even in the heat when it had load.

Quite the time figuring out stability if one is faced by so many factors simultaneously when rebuilding.

At this point I think the clear CMOS had actual affect to the pc's sitch.

Thanks for your support, everybody.

Yes, good to hear.

The reason the bios update may have been the solution, is because when we update the bios, if we don't clear CMOS afterwards, it can leave remnants of microcode behind. This means the bios may not have fully taken, and can have bugs. Which you may have experienced. At least you can add a 'clear CMOS' plan to any future diagnosis that may be required.

Rule of thumb: If you update or rollback your bios, always clear CMOS

Let us know if you have further issues.

 

[Roland Of Gilead]

Also, just to note:

@helpstar suggested the same thing in post# 2. Although not clearly stating a CMOS clear, he suggested doing the 'jumper reset', which is essentially the same thing, but not necessarily known by all.

 

[steveb1976]

try going into "power settings" and turning " sleep and hibernating " both to "never"
this sorted the same issue i had a few years ago on my old "intel 9th gen system " and old ryzen system..

the issue went away after that..

 

[steveb1976]

hi
i also just found this in my bookmarks.. it might also be an alternative option..

https://answers.microsoft.com/en-us...er-sleep/b657ce73-bcee-4133-8397-6fd5837f2cfc