Question Troubleshooting random system crashes

[caler93]

Hello,

I need some help trying to figure out what is going on with my computer. While I am playing certain games or randomly when my computer is sitting at the desktop it crashes to a black screen (no blue screen or error message) and completely reboots. Some games I play have been fine but the most frequent crashes have occurred when playing Overwatch but it has happened during other times as well seemingly at random.

System components:

• Corsair CX-750 750 Watt power supply
• Intel Core i7 8700K CPU
• Gigabyte Aorus H370 Gaming 3 WiFi motherboard
• 16 GB Corsair Vengeance DDR4 RGB RAM
• Gigabyte Aorus 1070 Ti graphics card
• Sandisk 500GB SSD & Samsung 120GB SSD
• Windows 10 Pro 64-bit
• Cooler Master hyper 212 EVO cooler

Things that I have tried but the issue still occurs:

• The corsair CX-750 was bought a few weeks ago, I swapped that out for my old 750 watt power supply but the same issue occurs
• I have tried installing the RAM in different slots, each stick one at a time in different slots
• I reseated the CPU and cleaned off the thermal compound and reapplied some, I checked the pins on the mobo and CPU and did not see any paste on them
• I reseated the GPU
• I have reinstalled Windows 10 (using the clean the drive option) and made sure all the sound, motherboard and GPU drivers are up to date

I originally thought that maybe something was overheating but after checking the temps just before a crash occurs the CPU is on average around 50-60 degrees C and the GPU never goes above 70 C even just before a crash occurs. I also have not overclocked any of the components. Any help would be appreciated, I can also provide my dxdiag and any other info that is needed.

Thanks

 

[riceking95]

Hey dude, I'm having really similar issues as you (see my post). Were you able to figure out the problem?