As we have an upcoming project involving 32-bit Win XP legacy software, we recently purchased an old Dell M4700. As it came to us with Win 11 installed and contained some pretty useful utilities - i.e., Office 2019 and Photo Shop 2020 - one of the first things that I wanted to accomplish is something that I've done with our Mac machines for several years now; namely, clone the system drive to our external USB HDD dock (the "target disk").
With this in mind, I downloaded Macrium Free Reflect 8 (MFR8) and cloned the system drive in the old M4700. The MFR8 utility indicated that the cloning process was successful, so I changed the boot order in the M4700's BIOS to boot from the external USB HDD dock. As the machine successfully booted into Win 11 - much more slowly than it does from its internal system SSD - I assumed that the cloned "disk" was functional.
After I returned to the M4700's BIOS and changed the boot order back to normal again ... very long story short, the M4700 never booted up normally again and - after many hours of trying this reset method and that reset method - the machine no longer displays any video of any kind. The M4700 passes the Dell display/screen test, so the utter lack of a video signal to both the display and the HDMI port strongly indicates that either the motherboard or the [separate] dedicated GPU card has failed. I'm thinking it's the GPU, but, in the interest of time, I eventually pushed the M4700 aside to protect my sanity. As I still want at least one known good PC in the office, we drove out to a Best Buy box store yesterday and picked up a PC laptop that was both on sale and had the most connectivity, a Dell Inspiron 7630.
Despite the M4700 debacle, my years using Mac equipment has taught me that it's good practice to clone system discs, and the new Dell 7630 is no exception ... but, before I attempt that, I want to test the cloned Win 11 disk image that I wrote about in the second paragraph. With this in mind, I hooked up the external USB dock (our normal clone target disk dock) to the new Dell and brought up its BIOS menu. Unfortunately, the "Boot Configuration" in BIOS isn't automatically listing the external USB dock as a boot option, so I exited BIOS and started Win 11 to investigate further. Win 11 is indeed "seeing" our USB dock, so I used the system tools in the OS to verify the disk setup of the HDD that is storing the M4700's clone image and, more specifically, that the "target disk" in the aforementioned M4700 clone task was set up with a GUID partition table and the NTFS file system, which it was. As an aside, this means that all of the disks I'll be writing about herein are formatted in the same way.
So despite my repeated efforts, the BIOS in the new Dell 7630 isn't seeing the external USB dock as a boot option, so I dug into it a bit further. In the new machine's BIOS, there was an option in the BIOS Boot Configuration menu called "Add Boot Option." So I clicked on that choice and a box called "File Explorer" appeared. Inside of that box are several [for lack of a better phrase] "bracketed path strings" and one of them, in particular, contained the acronym "USB," which indicates that the new Dell 7630's BIOS is at least seeing the external USB dock, but, once again, isn't seeing it as a boot option. As an aside, I turned everything off, disconnected the external USB dock that we store all of our cloned images on, and accessed the new Dell's BIOS again. This time around, there were fewer bracketed path strings in the aforementioned File Explorer box and, more to the point, none of them contained any mention of the acronym "USB."
I apologize for the lack of a screen shot or two to clarify things, but I couldn't figure out how to add them without image hosting, which we don't have access to, but, if anyone who's worked with cloned PC drive images has experienced anything like this, I'd appreciate your thoughts on what might be done to get our one and only cloned PC disk image to boot like it should.
Thank you for the help.
With this in mind, I downloaded Macrium Free Reflect 8 (MFR8) and cloned the system drive in the old M4700. The MFR8 utility indicated that the cloning process was successful, so I changed the boot order in the M4700's BIOS to boot from the external USB HDD dock. As the machine successfully booted into Win 11 - much more slowly than it does from its internal system SSD - I assumed that the cloned "disk" was functional.
After I returned to the M4700's BIOS and changed the boot order back to normal again ... very long story short, the M4700 never booted up normally again and - after many hours of trying this reset method and that reset method - the machine no longer displays any video of any kind. The M4700 passes the Dell display/screen test, so the utter lack of a video signal to both the display and the HDMI port strongly indicates that either the motherboard or the [separate] dedicated GPU card has failed. I'm thinking it's the GPU, but, in the interest of time, I eventually pushed the M4700 aside to protect my sanity. As I still want at least one known good PC in the office, we drove out to a Best Buy box store yesterday and picked up a PC laptop that was both on sale and had the most connectivity, a Dell Inspiron 7630.
Despite the M4700 debacle, my years using Mac equipment has taught me that it's good practice to clone system discs, and the new Dell 7630 is no exception ... but, before I attempt that, I want to test the cloned Win 11 disk image that I wrote about in the second paragraph. With this in mind, I hooked up the external USB dock (our normal clone target disk dock) to the new Dell and brought up its BIOS menu. Unfortunately, the "Boot Configuration" in BIOS isn't automatically listing the external USB dock as a boot option, so I exited BIOS and started Win 11 to investigate further. Win 11 is indeed "seeing" our USB dock, so I used the system tools in the OS to verify the disk setup of the HDD that is storing the M4700's clone image and, more specifically, that the "target disk" in the aforementioned M4700 clone task was set up with a GUID partition table and the NTFS file system, which it was. As an aside, this means that all of the disks I'll be writing about herein are formatted in the same way.
So despite my repeated efforts, the BIOS in the new Dell 7630 isn't seeing the external USB dock as a boot option, so I dug into it a bit further. In the new machine's BIOS, there was an option in the BIOS Boot Configuration menu called "Add Boot Option." So I clicked on that choice and a box called "File Explorer" appeared. Inside of that box are several [for lack of a better phrase] "bracketed path strings" and one of them, in particular, contained the acronym "USB," which indicates that the new Dell 7630's BIOS is at least seeing the external USB dock, but, once again, isn't seeing it as a boot option. As an aside, I turned everything off, disconnected the external USB dock that we store all of our cloned images on, and accessed the new Dell's BIOS again. This time around, there were fewer bracketed path strings in the aforementioned File Explorer box and, more to the point, none of them contained any mention of the acronym "USB."
I apologize for the lack of a screen shot or two to clarify things, but I couldn't figure out how to add them without image hosting, which we don't have access to, but, if anyone who's worked with cloned PC drive images has experienced anything like this, I'd appreciate your thoughts on what might be done to get our one and only cloned PC disk image to boot like it should.
Thank you for the help.
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