Question Trying to get rgb on my rtx 3080 inno3d X4 working

[CallumFD]

Just bought the card about a week ago off ebay, it was brand new in box not been used since it had been bought, i've plugged the card in and it all works fine, i tried plugging both connectors into my motherboard one at a time then restarting it, the lights haven't come on, i thought maybe i'd need to get a rgb hub to run it, i've bought a rgb hub and plugged it all in how i'd say its supposed to be, still no lights, anyone able to shed abit of light on this? i've got the inno3d tune it and rgb app on my pc, the rgb lighting tab just says off and off, pressing any of the arrows doesn't change anything

 

[JohnBonhamsGhost]

i've plugged the card in and it all works fine, i tried plugging both connectors into my motherboard one at a time then restarting it, the lights haven't come on

if the card has exterior LED connectors that are plugged into the motherboard then you will need to use motherboard control software to set the RGB.

and is the card aRGB or basic RGB?

 

[Samuel14]

I also have the same problem with my gpu but its a Palit rtx 2060 super Jetstream, literally the same problem as yours