Trying to reset

[kalebmayes14]

I've been trying to factory reset my pc and it always says an error occured. Is there any other way to do it or is something just wrong with my pc? I've been having bad fps drops in games such as fortnite as well and im not sure what the problem is.
PC Specs:
AMD fx 8350
RX 480 8 GB GPU
16 GB Ram

 

[10tacle]

Is this a custom built PC? Motherboard make and model?

 

[WildCard999]

I've been having bad fps drops in games such as fortnite as well and im not sure what the problem is.

A few things to check/do...

-Check CPU/GPU temps while gaming. If either is overheating it will cause your FPS drops.
-Scan the system for viruses/malware (Bitdefender Free/Malwarebytes respectively).
-Make sure your GPU drivers are up to date.
https://support.amd.com/en-us/download

 

[kalebmayes14]

Is this a custom built PC? Motherboard make and model?

It was custom built but not by me and its a MSI 970 gaming motherboard

 

[kalebmayes14]

I've been having bad fps drops in games such as fortnite as well and im not sure what the problem is.

A few things to check/do...

-Check CPU/GPU temps while gaming. If either is overheating it will cause your FPS drops.
-Scan the system for viruses/malware (Bitdefender Free/Malwarebytes respectively).
-Make sure your GPU drivers are up to date.
https://support.amd.com/en-us/download

What is the average temperature i should be looking for?

 

[WildCard999]

For that system the CPU should be under 60C while gaming, GPU should be under 80C.

Since it's a custom built system you probably won't be able to do a factory reset, however you should be able to roll it back to a earlier date via system restore or you may need to do a clean install of Windows.

 

[kalebmayes14]

For that system the CPU should be under 60C while gaming, GPU should be under 80C.

Since it's a custom built system you probably won't be able to do a factory reset, however you should be able to roll it back to a earlier date via system restore or you may need to do a clean install of Windows.

If i clean install do i have to have a disk or usb with windows or can I use what I already have?

 

[WildCard999]

You'll need to have a disk or USB with Windows but also a (CD) Key.

 

[smorizio]

if the pc has windows 10 on it you have a digital key now. to do a clean install from another pc use an 8g usb stick download and run the windows media creation tool. it make the newest iso boot stick for you. when it done make a folder called drivers. go to amd web page under chipset download the 900 ser chipset drivers. put them in the folder called drivers. go to your mb vendor web page if you know it download the ethernet and sound drivers. you may not need those drivers but it good to have them. boot from the usb stick....click on i dont have my oem key...click on advanced mode....then delete all of the partion on your main hard drive if you only have one drive. if you have a ssd and a storage drive make sure your working on the ssd. let windows reinstall and you ne all set.