[SOLVED] Ugh! This is driving me nuts...

punkncat

Polypheme
Ambassador
With my 'media' PC I am utilizing a Logitech K400 (IIRC) wireless keyboard. It has the little touchpad over to the right side used for "mouse" scroll much like a laptop. It's very small so any movement on it is likely to start over in the corner. Just about every time I scroll it I am either getting a sidebar/window thing that asks me to connect to Microsoft Teams or some "Widget" window that has news and other such stuff on it.

I have searched high and low. I have tried to look it up on the internet. I have completely uninstalled Teams as well as Microsoft news. I have disabled gadgets, I have turned off any feature I can find in relation to touch screen, tried to search "swipe" or "gesture" features. I cannot find out how to disable or turn off these pop up sidebar windows. They are like an overlay that will come up over video, web browser, anything. I don't even have this issue on my laptop with a touchpad. I simply cannot understand why this bothersome feature can't readily be found and action for it chosen. For sanities sake help me turned this cursed feature off.


What are they and how can I make them stop coming up?
 
Solution
With my 'media' PC I am utilizing a Logitech K400 (IIRC) wireless keyboard. It has the little touchpad over to the right side used for "mouse" scroll much like a laptop. It's very small so any movement on it is likely to start over in the corner. Just about every time I scroll it I am either getting a sidebar/window thing that asks me to connect to Microsoft Teams or some "Widget" window that has news and other such stuff on it.

I have searched high and low. I have tried to look it up on the internet. I have completely uninstalled Teams as well as Microsoft news. I have disabled gadgets, I have turned off any feature I can find in relation to touch screen, tried to search "swipe" or "gesture" features. I cannot find out how to...
With my 'media' PC I am utilizing a Logitech K400 (IIRC) wireless keyboard. It has the little touchpad over to the right side used for "mouse" scroll much like a laptop. It's very small so any movement on it is likely to start over in the corner. Just about every time I scroll it I am either getting a sidebar/window thing that asks me to connect to Microsoft Teams or some "Widget" window that has news and other such stuff on it.

I have searched high and low. I have tried to look it up on the internet. I have completely uninstalled Teams as well as Microsoft news. I have disabled gadgets, I have turned off any feature I can find in relation to touch screen, tried to search "swipe" or "gesture" features. I cannot find out how to disable or turn off these pop up sidebar windows. They are like an overlay that will come up over video, web browser, anything. I don't even have this issue on my laptop with a touchpad. I simply cannot understand why this bothersome feature can't readily be found and action for it chosen. For sanities sake help me turned this cursed feature off.


What are they and how can I make them stop coming up?
Have you tried using the Logitech options software. It may provide you with the ability to disable certain touch pad functions. (At least it works that way on the K830 keyboard I have).

https://download01.logi.com/web/ftp/pub/techsupport/options/Options_8.0.863.exe
 
Solution

Ralston18

Titan
Moderator
Maybe you can discover what becomes active when the sidebars and windows start showing up.

Watch what the system is doing via Task Manager, Resource Monitor, and Process Explorer. Task Scheduler might reveal some trigger in place.

Open up one of the tools listed. At first use only one tool at time. Let the system stabilize and then scroll the touch pad.

Might take a bit of trial and error to work out a methodical process. If the cause can be identified then likely there will be a way to end it.
 

punkncat

Polypheme
Ambassador
@Ralston18 , great idea thank you.

So, in a quick look I have a system interrupt with no PID, and a system PID4 that jump up in the list the first time the sidebar comes up. After that, the system process will only swap places with Windows Shell Experience Host.
The PID 4 seems indicative of background processes running. I will try to take a look further into that tomorrow.
 
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Colif

Win 11 Master
Moderator
Just about every time I scroll it I am either getting a sidebar/window thing that asks me to connect to Microsoft Teams or some "Widget" window that has news and other such stuff on it.

widget menu should only show if you click or highlight widget button, does it show on left hand side of screen?
the other sidebar things should show on right side.

hmm, i can find windows 11 drivers for it from Jan 2020... magic. No, just rebranded win 10 drivers. At least its not so bad, they normally call win 7 drivers win 10, at least win 10 drivers should work.

Could Try a clean boot and see if it changes anything - make sure to read instructions and make sure NOT to disable any microsoft services or windows won't load right - https://support.microsoft.com/en-au/help/929135/how-to-perform-a-clean-boot-in-windows

if clean boot fixes it, it shows its likely a startup program. You should, over a number of startups. restart the programs you stopped to isolate the one that is to blame.

might be an odd conflict.
 
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punkncat

Polypheme
Ambassador
Have you tried using the Logitech options software. It may provide you with the ability to disable certain touch pad functions. (At least it works that way on the K830 keyboard I have).

https://download01.logi.com/web/ftp/pub/techsupport/options/Options_8.0.863.exe


Indirectly, I found that installing SetPoint brought up a new preference window that allowed access to the settings for "Touchpad" that were missing in the Windows/settings/bluetooth & devices. It's called Edge Gestures and seems to have taken care of the issue.

THANK YOU so much!
 
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punkncat

Polypheme
Ambassador

Yes, the reason I couldn't find it is that it isn't in that list under Bluetooth & Devices.

I was thinking I may have inadvertently disabled something else that has to do with the input device being optimized for touch or not. I think it originally may have said "auto" or something. I may be confused...but it seems that the Logitech program offered those settings within its own preferences.